Logitech H650e and H820e Enterprise Headsets Review

Using your PC to attend audio and video conferences has gone from being a novelty to routine in recent years, and having a good headset has become as important to many users as having a quality mouse and keyboard. Audio quality must be excellent, of course, but for heavy users, comfort is also critical. Both the Logitech H650e and H820e are home runs for call quality and comfort.


The H650e makes an excellent travel headset, thanks to the tangle-resistant cord and its flat shape when collapsed. The zippered travel bag is a nice touch that makes the headset even easier to bring along for road trips.
As much as I like the 650e, I prefer the H820e for office use. I find that a headset cord often gets in the way of my hands when I type. I tuck it out of the way, but as soon as I move, I end up having to brush the cord away to get my hands back in place. Being able to move or even get up and walk around without dealing with the cord (or having to remove the headset) made office work much less of a hassle.

So where's the downside? The price. Both headsets have sizeable price tags. They earn those prices with good build quality and call quality, but the prices are going to put these headsets (particularly the $199.99 H850e) out of the budgets of some businesses.

One thing to note: I wasn’t able to get the call/hang up buttons on either headset to work with Skype, which isn’t unusual for headsets. The buttons on these headsets support Microsoft Lync. That’s not so much a quibble as a note to keep in mind when you use the headsets. Overall, both are high quality devices that will serve you in good stead.