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All is fair in wireless and war, especially now that mobile has become such an important part of so many people's daily lives. In the U.S., there are four major wireless carriers looking to serve our mobile needs, the bottom two of which are Sprint and T-Mobile. Though both have bigger rivals in AT&T and Verizon, they're just as willing to take swings at one another, as T-Mobile CEO John Legere did to Sprint via Twitter. It's more of an all-out assault, really. What drew Legere's ire is Sprint's decision to cover pay off early termination fees (ETFs), up to $650, for customers who jump ship from a competitor and sign up for Sprint's "Framily" plan. If you haven't been following, the Framily... Read more...
The marketing team at Verizon Wireless has tried to hammer home that Big Red's network is the most reliable in the nation, and now they have a study to lean on when making that claim. RootMetrics, a company that specializes in mapping out wireless coverage (you might also know the firm by Root Wireless), conducted a national study of network performance and found Verizon to be ahead of its peers in reliability. Verizon almost swept the competition for the top spot in a series of performance evaluations, conceding a first place finish only once. In the Speed Index category, AT&T came out on top with a score 88.7 out of 100, which was enough to eke out a win over Verizon in second place with... Read more...
A new wireless survey conducted by J.D. Power suggests that AT&T customers are the happiest with their carrier's customer support. AT&T scored 793 out of a 1,000 point scale, taking the top spot among full-service wireless carriers. Verizon came in a close second with a score of 788, enough to top the industry average score of 782. T-Mobile and Sprint fell below the industry average with scores of 778 and 757, respectively. Though T-Mobile scored under the industry average, it made some big gains compared to a year ago. T-Mobile was dead last in 2012 with a score of 715 on the same 1,000 point scale, but managed to skip ahead of Sprint for third place in 2013. Perhaps T-Mobile's "un-carrier"... Read more...
Smartphone makers have taken a page from bulk OEMs in the PC industry by pre-loading their handsets with tons of software. The difference is you can spend a few minutes (or more) uninstalling bloatware on your computer, whereas it's not uncommon for apps to be permanently implanted on a smartphone, leaving you with the decision to deal with it or root your handset and go with a third-party ROM. Where's the option to just delete the unwanted application? That option may be coming soon to a smartphone near you. South Korea has drawn up new rules forcing device makers and wireless carriers to give smartphone owners the option of deleting pre-installed software. "The move aims to rectify an abnormal... Read more...
Like him or hate him, T-Mobile CEO John Legere is good for the mobile industry. He seems a little crazy, but crazy like a fox. The things he says in public are usually rather spot on, although his latest comments are more interesting if you read between the lines. His company and Sprint are looking at a merger, which would take the number of major U.S. wireless carriers from 4 to 3. It seems on its face that such a merger would potentially be bad for consumers who would wind up with even further limited options in the wireless market, but Legere paints a different picture. “We all need better scale and capability,” he told Emily Chang on “Bloomberg West”. “The question... Read more...
Analysts aren't convinced that Sprint will be able to clear the regulatory hurdles required to acquire T-Mobile, especially after AT&T already tried before falling flat on its face. Despite the skepticism, investors are apparently optimistic a deal will get done -- share prices of both wireless carriers shot up more than 30 percent since news of a possible merger was first reported. According to a report in The Wall Street Journal, which first broke the story, Sprint and T-Mobile flirted with the idea of a merger two years ago. Those talks ultimately stalled once Sprint decided it would be too costly to acquire T-Mobile. Had the deal happened, Sprint would have had to figure out a way to... Read more...
We can all agree that healthcare always needs improving, right? Even the best healthcare in the world with the best doctors and nurses can be hamstrung by something as small as poor filing practices or the inability to send or receive medical records in a timely manner. There are always weak links in the chain so to speak, and as the adage goes, you’re only as strong as your weakest link. Mobile technology can certainly help improve things. That’s true of a variety of fields including business and industry, but it’s also true in medicine. Healthcare could substantially benefit from improved communications, better access to research, better diagnostic and treatment tools, more... Read more...
Look at your smartphone. Do you love it? Do you hate it? Is the screen cracked? Is the camera junky? Is the phone too slow? As things stand now, it doesn’t matter what you think; if you like your phone, fine, but if there’s anything you don’t like about it, the only thing you can really do is buy a new one. But this current paradigm of smartphones being a single, un-upgradeable unit is shifting, and it could very well change everything about the mobile industry for the better... Thank you to Sprint Faster for sponsoring this article. Get inspired by innovation and see what’s next at Sprint.com/faster. Sprint Faster is a great site to visit if you're looking for the latest... Read more...
Smartphone theft (and, let’s be honest with our absent-minded and clumsy selves, loss) is a major problem, and a potential solution proposed by lawmakers in San Francisco and New York has been shot down by the big four wireless carriers. San Francisco DA George Gascón (who has been working on solutions with New York AG Eric T. Schneiderman) told the New York Times that he had been working with Samsung--a company that makes a great many of the nation’s smartphones--to put antitheft software on the company’s handsets that would give carriers a killswitch to deactivate a stolen smartphone. Gascon (center) and Schneiderman (second from right) (Credit: Bebeto Matthews/AP)... Read more...
These days, premier smartphones usually cost a good bit of cash even on contract, but it appears that the Google Nexus 5 can be had for as little as $49 on contract from Sprint. According to a listing on Amazon, prices for the Sprint version of the phone range from $49 to $449.99, and at least one rater said that he got the $49 option. Deals can certainly be funky on Amazon--for example, that $449.99 price tag is absurd because you can buy a Nexus 5 outright from Google for just $349--so take it all with a grain of salt, but fifty bucks is a great deal for the Nexus 5. In our own performance preview, we found that the Nexus 5 boasted strong performance, landing at or near the top in a lot of... Read more...
If you're a fan of the HTC One but wish it had a bigger, phablet-sized display, you're in luck. HTC's enlarged One Max is gearing up for a retail launch. You can already pre-order the device on Best Buy's website for $250 with a two-year service contract, and according to the electronics chain, it's scheduled to arrive at Sprint on November 15, 2013 (this Friday). Sprint's been curiously quiet about the impending launch, though the wireless carrier did post a software update page for the HTC One Max on its website. The November 15th launch date is mentioned twice on that page, so barring any big surprises, the phone is headed to retail very soon. Let's talk specs. The HTC One Max boasts a 5.9-inch... Read more...
NVIDIA isn't the only one excited about its GRID cloud gaming technology. So is Sprint, which tapped into NVIDIA's GRID to demonstrate Borderlands 2 being streamed over the carrier's next-generation Sprint Spark wireless network to a MiFi mobile hotspot at the Innovation Center in Burlingame, California. "For smooth gaming – especially when you’re playing a game on a remote server – you want one with low latency. That’s tough to deliver over wired networks," Sprint CTO and senior vice president Stephen Bye explained in a blog post. "So we figured streaming games would be the perfect way to illustrate not just the speed – but the low latency delivered by our next-generation... Read more...
Today is launch day for Apple's new flagship iPhone 5S and its less expensive sibling, the iPhone 5C. Since Apple opted not to allow pre-orders for the higher-end version, the only way to get one today is to march into a brick-and-mortar store and hope they have one in stock (word on the web is that Radio Shack might be your best bet). Alternately, you can order one of the new phones online direct from Apple, though shipping times are all over the map. Let's start with the Space Gray version of the iPhone 5S, which is supposed to be the most popular. As it currently stands, the 16GB model ships in 7-10 business days for AT&T and Verizon subscribers, and 1-3 business days for Sprint. The same... Read more...
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