Items tagged with Comcast

Mona Shaw, of Bristow Virginia, decided that she'd had enough of Comcast's customer service and chose to do something about it: The 75-year-old took a hammer and starting demolishing a Comcast office.  Not bad for someone who lived through World War II and has a heart condition.While this obviously isn't the recommended way to settle disputes and problems, she isn't exactly viewed as a crazed lunatic by everybody in her community.  Apparently the kinds of problems she encountered are far from rare:“The city is negotiating an updated franchise agreement with Comcast, as well as a new cable agreement with Verizon.Customer service is one of the main issues the city examined in its recent... Read more...
In the past we've reported the Comcast has been disconnecting broadband service to people it loosely defines as 'excessive' users.  Comcast defines 'excessive' as homes or businesses that download about 3 motion pictures or roughly 1000 songs a day over an unspecified period of time.Users who violate this typically get a phone call or possibly other communication informing them that they have one month to set things straight.  Of course, they've been targeted for at least one law suit over disconnecting customers because their service is advertised as being without limits.  So what is Comcast's justification for what many are terming a breach of contract?  Here's a word or two from a Comcast... Read more...
Unlimited.  The Princeton on-line dictionary offers several possible usages of the word, however the one that would directly apply to the consumption of some resource would be the following:inexhaustible: that cannot be entirely consumed or used up; "an inexhaustible supply of coal" That definition makes perfect sense to most, but apparently not to some ISPs.Comcast, who was recently accused of putting the kibosh on P2P traffic, is now cutting off customers that it feels have used 'too much' of their unlimited bandwidth.According to Comcast the people are abusing the system, which actually makes the surfing experience worse for other users.  Comcast also contends that they give a month-long grace... Read more...
Today Comcast today responded to reports by the blog Torrentfreak, which we posted a few days ago.   In that article, it was reported that users were experiencing slowdowns and even dropped transfers, and that Comcast was the culprit. Over the past few days, these claims have been widely circulated throughout the Web. But when I spoke to Comcast spokesman Charlie Douglas earlier today, he flat-out denied that the company was filtering or "shaping" any traffic on its network. He said the company doesn't actively look at the applications or content that its customers download over the network. But Comcast does reserve the right to cut off service to customers who abuse the network by using... Read more...
Comcast users who have recently reported that their download speeds have dropped and/or their inability to seed has started making waves, after all, Comcast is a major player in the broadband arena.It is no surprise then, that Comcast is now officially doing something about piracy: they’re throttling BitTorrent activity on their own network. “ISPs have been throttling BitTorrent traffic for almost two years now. Most ISPs simply limit the available bandwidth for BitTorrent traffic, but Comcast takes it one step further, and prevents their customers from seeding. And Comcast is not alone in this, Canadian ISPs Cogeco and Rogers use similar methods on a smaller scale.Unfortunately, these more... Read more...
Verizon has been making cable operators very nervous by offering their high-speed fiber-optic service, which will deliver phone and entertainment as well as internet access. Comcast is punching back by announcing they've got their  hands on a cable modem that can download data at a blistering 150 megabits per second. The technology, called DOCSIS 3.0, was developed by the cable industry's research arm, Cable Television Laboratories. It bonds together four cable lines but is capable of allowing much more capacity. The laboratory said last month it expected manufacturers to begin submitting modems for certification under the standard by the end of the year. In the presentation,... Read more...
While I use a Time Warner service, this may be a step in the right direction for content providers. Allowing users a broader line of options. TiVo Inc. said on Monday it hopes to start testing its first integrated digital video recorder service with Comcast Corp., the leading U.S. cable operator, this spring, two years after they reached an agreement to develop the service. The companies had signed a deal in March 2005 to offer Comcast subscribers the option to download TiVo's DVR software and interface to their cable set-top boxes. The two companies demonstrated the service for the first time at the Consumer Electronics Show in Las Vegas on... Read more...
Comcast knows you hardly every leave the house. They're already selling 23 million customers like you cable television and broadband internet and VoIp phone. They've decided to take up the remaining few minutes of your waking life by selling on-demand movie downloads right over the wire they already have running into your house. According to one source that spoke with Gizmodo, Comcast will ensure that users get the movies as quickly as possible by uncapping the bandwidth limits in place on an account for the duration of the download. If that is indeed the case, those pesky 6Mbps bandwidth caps may disappear until customers have finished... Read more...
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