Items tagged with Comcast

When Comcast began throttling BitTorrent traffic last year, they initially claimed it was an anti-piracy measure, but it's starting to look as if there might have been an ulterior motive for the throttling; keeping legitimate online video services away from their customer base.“While the BitTorrent protocol has long been used for piratical purposes, the company formed to commercialize it has signed up a slew of business partners from the entertainment industry that use it to reduce their bandwidth costs while distributing video. Those partners include Warner Bros., Viacom, PBS, and Paramount Pictures.What that means is that Comcast is slamming the brakes on perfectly legal television watching... Read more...
It appears that disgruntled consumers and consumer rights groups aren't the only ones upset with Comcast:“Describing Comcast's management and board supervision as a "Comcastrophe" _ playing off its advertising tagline of "Comcastic" _ Chieftain Capital Management Inc. in New York wants better shareholder returns from the cable company.”Chieftan owns approximately 2% of Comcast, or about 60.5 million shares.  Chieftan has been attempting to get Comcast to change their focus from growth to shareholder return for some time now, and is apparently frustrated with the lack of results.... Read more...
The ongoing battle between pirates and copyright holders is gaining a new dimension: ISPs doing network-level filtering."Network-level filtering means your Internet service provider – Comcast, AT&T, EarthLink, or whoever you send that monthly check to – could soon start sniffing your digital packets, looking for material that infringes on someone’s copyright."Comcast is already facing FCC charges over their alleged use of various filtering techniques, and the resolution of those charges may have some impact on how or if other ISPs filter.Regardless of the outcome, it seems like ISPs might end up needing to upgrade their computing capabilities in order to effectively help combat piracy.... Read more...
Comcast-related news hasn't been positive lately, at least from a user's standpoint, as Comcast has been proven to be blocking P2P communications. Even the Electronic Frontier Foundation (EFF) has weighed in on that one. This week at the CableNEXT conference, some positive news: Comcast Chief Technology Officer Tony Werner said in his Wednesday keynote that 20% of homes would be DOCSIS 3.0 capable by the end of 2008.Cable companies may have made a name for themselves as speed kings early in the broadband wars, but the current bandwith limitations of DOCSIS 1.1 leave it looking paltry indeed when compared to Verizon's FiOS 50Mbps down/30Mbps up packages. DOCSIS 3.0 won't completely close the gap... Read more...
In the wake of Comcast's recent decision to start throttling end-user P2P traffic consumer groups have decided to take their complaint straight to the top.  By 'the top' we don't mean the supreme court, but the FCC.  We can't help but wonder why nobody's taken Comcast to the FCC over their disconnecting users who use 'too much' of their unlimited service, but we suspect that we'll probably be reporting on that in the near future.Several consumer rights groups have worked in unison to file law suits of various kinds, but it looks like a couple of them decided to try to hit Comcast beneath the proverbial belt:“Two of the groups are also asking the FCC to fine Comcast $195,000 for every... Read more...
We recently reported that Comcast has been accused of throttling BitTorrent traffic.  Initially Comcast denied that it was doing anything to throttle BitTorrent traffic, but later revised its stance to indicate that their TOS gives them the right and obligation to make sure that the Comcast network isn't being used to traffic in illicit copyrighted media.Now an alleged internal e-mail has surfaced, telling customer service reps how to respond to customer concerns about BitTorrent trouble:"If a customer asks:I read that Comcast is limiting customer access to BitTorrent. Is this true?Respond:No. We do not block access to any applications, including BitTorrent. We also respect our customers'... Read more...
In recent months Comcast has been accused of blocking BitTorrent traffic on more than one occasion and the company has even gone so far as to cut customers off who use an 'excessive' amount of their 'unlimited' bandwidth.On one side of the recently drawn battle lines are the customers who are claiming that Comcast needs to spend more money on infastructure instead of taking such restrictive measures.  On the other side is, of course, Comcast who maintains that their TOS gives them discretion to cut off users whenever they feel like it.  Users have taken their war to local news agencies and forums while Comcast has issued statements through their PR department.“The original response,... Read more...
In a move that runs counter to the very concept of Net Neutrality - that all data is treated the same - the Associated Press has found, and confirmed with tests, that Comcast blocks attempts by users to share files online.The interference, which The Associated Press confirmed through nationwide tests, is the most drastic example yet of data discrimination by a U.S. Internet service provider. It involves company computers masquerading as those of its users.If widely applied by other ISPs, the technology Comcast is using would be a crippling blow to the BitTorrent, eDonkey and Gnutella file-sharing networks. While these are mainly known as sources of copyright music, software and movies, BitTorrent... Read more...
The good thing about this is our contract with DirecTV does not end for months.  This delay means we might still be able to sign up for a roll-out, if it ever happens --- and if it ever happens in our area.Comcast's seemingly never-ending delays in getting TiVo service to its customers continued Tuesday, as the company admitted it was behind schedule in rolling out service to customers.Since the announcement that the two companies had partnered to offer DVR software to Comcast subscribers in March 2005, the release date has been repeatedly delayed. Often, little if any reason was given for the delays, although TiVo assured investors the service was on its way.Although rumors have surfaced... Read more...
Mona Shaw, of Bristow Virginia, decided that she'd had enough of Comcast's customer service and chose to do something about it: The 75-year-old took a hammer and starting demolishing a Comcast office.  Not bad for someone who lived through World War II and has a heart condition.While this obviously isn't the recommended way to settle disputes and problems, she isn't exactly viewed as a crazed lunatic by everybody in her community.  Apparently the kinds of problems she encountered are far from rare:“The city is negotiating an updated franchise agreement with Comcast, as well as a new cable agreement with Verizon.Customer service is one of the main issues the city examined in its recent... Read more...
In the past we've reported the Comcast has been disconnecting broadband service to people it loosely defines as 'excessive' users.  Comcast defines 'excessive' as homes or businesses that download about 3 motion pictures or roughly 1000 songs a day over an unspecified period of time.Users who violate this typically get a phone call or possibly other communication informing them that they have one month to set things straight.  Of course, they've been targeted for at least one law suit over disconnecting customers because their service is advertised as being without limits.  So what is Comcast's justification for what many are terming a breach of contract?  Here's a word or two from a Comcast... Read more...
Unlimited.  The Princeton on-line dictionary offers several possible usages of the word, however the one that would directly apply to the consumption of some resource would be the following:inexhaustible: that cannot be entirely consumed or used up; "an inexhaustible supply of coal" That definition makes perfect sense to most, but apparently not to some ISPs.Comcast, who was recently accused of putting the kibosh on P2P traffic, is now cutting off customers that it feels have used 'too much' of their unlimited bandwidth.According to Comcast the people are abusing the system, which actually makes the surfing experience worse for other users.  Comcast also contends that they give a month-long grace... Read more...
Today Comcast today responded to reports by the blog Torrentfreak, which we posted a few days ago.   In that article, it was reported that users were experiencing slowdowns and even dropped transfers, and that Comcast was the culprit. Over the past few days, these claims have been widely circulated throughout the Web. But when I spoke to Comcast spokesman Charlie Douglas earlier today, he flat-out denied that the company was filtering or "shaping" any traffic on its network. He said the company doesn't actively look at the applications or content that its customers download over the network. But Comcast does reserve the right to cut off service to customers who abuse the network by using... Read more...
Comcast users who have recently reported that their download speeds have dropped and/or their inability to seed has started making waves, after all, Comcast is a major player in the broadband arena.It is no surprise then, that Comcast is now officially doing something about piracy: they’re throttling BitTorrent activity on their own network. “ISPs have been throttling BitTorrent traffic for almost two years now. Most ISPs simply limit the available bandwidth for BitTorrent traffic, but Comcast takes it one step further, and prevents their customers from seeding. And Comcast is not alone in this, Canadian ISPs Cogeco and Rogers use similar methods on a smaller scale.Unfortunately, these more... Read more...
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