Items tagged with throttling

T-Mobile has made a name for itself by bucking industry norms and charting its own path. From special T-Mobile Tuesday promotions, to enticing bundle offers, to generous "unlimited" data throttling limits, the third-place wireless carrier usually takes a customer-centric approach to its business model (well, if you don't count that brief Apple Watch Series 3 blunder). Today, T-Mobile is taking yet another step to appease its customer base by raising the "prioritization point" after which your data speeds can be throttled to dismal levels. For AT&T and Verizon Wireless, that limit is set at... Read more...
Has your House of Cards binge been plagued by lag? Verizon admitted to having recently experimented with capping download speeds to 10Mbps on mobile devices. The test seems to have particularly targeted popular video streaming services like Netflix and YouTube. Verizon’s cap was uncovered through tests last week with Netflix’s speed test tool fast.com. Although Netflix was the only service that was able to verify these numbers through a test tool, other video streaming services such as YouTube seemed to have also suffered from lag. Many people argued that these numbers were confirmation that Verizon... Read more...
When companies advertise unlimited data plans for its customers and then renege on that promise, the Federal Communications Commission (FCC) definitely wants some answers. The latest wireless company to come under the watchful eye of the FCC is none other than T-Mobile, which has long touted its unlimited data plans as an advantage over its competition. However, the company began throttling “data hogs” on its unlimited plans back in 2015 if they consumed more than 17GB of data per month (the “Top 3 percent” according to T-Mobile). This “magical” threshold for throttling was not explicitly made... Read more...
AT&T, America’s second largest wireless carrier, has come under fire not only from customers, but also the FCC for its throttling practices on “legacy” unlimited data plans. The FCC fined AT&T a record $100 million for data throttling, with FCC Enforcement Bureau Chief Travis LeBlanc stating, “Unlimited means unlimited. The Commission is committed to holding accountable those broadband providers who fail to be fully transparent about data limits.” AT&T for its part said that the FCC’s $100 million fine was “plucked out of thin air” in addition to being “arbitrary and excessive.” Under... Read more...
T-Mobile's outspoken CEO John Legere has never minced words when addressing the competition and he's been known to ruffle some feathers on occasion (you can ask Sprint boss Marcelo Claure about that). However, his latest Internet tirade isn't directed at Sprint or Verizon or AT&T, it's at a minority of customers who have been "stealing data" from T-Mobile through unauthorized tethering. When customers purchase T-Mobile's unlimited 4G LTE plan for their smartphones, they receive a fixed amount of LTE for tethering at no extra cost. Legere frames the offering as a courtesy for those times when... Read more...
Just over a month ago, the Federal Communications Commission (FCC) really stuck it to AT&T, fining the communications giant a whopping $100 million fine for misleading customers with regards to throttling data speeds. After hearing from thousands of disgruntled customers over the past few years that complained about throttling, the FCC decided that it had heard enough. “Unlimited means unlimited,” said FCC Enforcement Bureau Chief Travis LeBlanc when the record fine was announced. “As today’s action demonstrates, the Commission is committed to holding accountable those broadband providers who... Read more...
If AT&T had its way, it all of its smartphone users would be on metered Mobile Share Value plans. After all, the plans allow AT&T to sell customers buckets of data each month and hit them with overages if they go over their allotted amount. However, AT&T still has a sizable amount of customers still clinging to less lucrative (to AT&T) unlimited data plans. Even though AT&T offers data plans ranging from 300MB to 50GB (with popular sweets spots being in the 6GB to 15GB tier), the wireless carrier has in the past cracked down on unlimited data customers that exceeded “only” 5GB... Read more...
The concept of net neutrality has been a hot-button topic over the past few years, particularly as evidence by fundamental ISP misconduct that has grown more prevalent. In addition, an increasing number of customers have found themselves caught in the crossfire between two huge corporations (ISPs and content providers especially) with little to no recourse... Net neutrality is an attractive concept, particularly if you've followed the ways the cable and telco companies have gouged customers in recent years, and I'm a fan of the idea on some level -- but only to a limited extent. There are two problems... Read more...
The concept of net neutrality has been a hot-button topic over the past few years, particularly as evidence by fundamental ISP misconduct that has grown more prevalent. In addition, an increasing number of customers have found themselves caught in the crossfire between two huge corporations (ISPs and content providers especially) with little to no recourse. Net neutrality, as it's generally explained, is the idea that no company should be allowed to treat traffic differently than other traffic. Information should flow with equal priority and consumers shouldn't end up paying more for "priority... Read more...
We've covered the battles between ISPs and various large-scale content providers multiple times before. From deliberately throttling Netflix users to older spats that prevented Time Warner customers from watching cable channels they'd legally paid for, these kinds of disagreements are common in America these days. A new report from M-Lab, however, illustrates the degree to which these battles can impact all of an ISPs customers, including those who don't use video on demand services like Netflix. Details on how M-Lab configured its tests are available in this PDF, but the company ran its benchmarks... Read more...
Earlier this week, FCC Chairman Tom Wheeler penned an open letter to Verizon telling the wireless carrier that he's "deeply troubled" by its decision to throttle data for the top 5 percent of users subscribed to the company's unlimited data plans. The way Wheeler sees it, Verizon isn't trying to relieve network congestion, but is instead targeting a group of users to squeeze more money out of them. Not so, says Verizon. The Verge got its hands on a copy of Verizon's response to Wheeler's angry letter. Verizon's response highlights the fact that customers will only see slowdowns in data service... Read more...
Sprint prides itself on offering "data without limits" and "truly unlimited data," which are a pair of taglines you may have seen the company use when advertising its $79.99/month unlimited plan. Go ahead and put on your umpire cap because you may want to call foul once you learn that Sprint intends to throttle data speeds for subscribers who take advantage of the service the most. In an FAQ on Sprint's website, the carrier explains that if you fall within the top 5 percent of data users, you'll be subject to throttling, or "network prioritization," as the company calls it. "The heaviest data users... Read more...
All good things must come to an end. With Sprint being the last major oasis for unlimited data plans, the news that subsidiary Virgin Mobile is going to begin throttling users is indeed negative. With competitors Verizon, and AT&T killing off their unlimited data plans and T-Mobile throttling users, customers desperate for data have been moving to Sprint or one of several small, contract-free carriers, like Virgin Mobile. However, Sprint announced last week that they would start throttling Virgin Mobile data users that went over a limit of 2.5GB. Many users are now questioning... Read more...
Well, this isn't going to sit well with consumers. And it's something that AT&T executives just have to be smiling about. Currently, AT&T doesn't throttle user data; they have implemented caps, but not a throttle plan. And now, it's one more reason to keep that iPhone 4 on AT&T instead of switching to Verizon. It's difficult to tell how long this particular data has been available from Verizon Wireless, but the timing of the discovery couldn't be worse. New policy changes at Verizon Wireless could very well impact data users, particularly those who rely on heavily on a mobile broadband... Read more...
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