Items tagged with (NASDAQ:CMCSA)

We're living in a mobile world folks, and you might as well embrace it. The alternative is to reminisce about the good ol' days while yelling at the kids on your lawn, only they won't hear you because they're too busy texting and sending Snapchats on their mobile phones. But I digress (slightly). The point here is that mobile is the present and the future. Even home networking is not immune—Comcast has rolled out a new cloud-based service that allows users to customize their home Wi-Fi through a mobile app. Comcast is not breaking new ground in this regard. Several router makers already offer this... Read more...
Comcast does not have a stellar reputation for customer service. Just the opposite, it is one of only two companies to be voted by Consumerist readers as the "Worst Company in America," earning the blog's not-so-coveted Golden Poo award in 2010 and again in 2014. Comcast made a vow to change that perception, and there is evidence its efforts are paying off to some degree. Yeah, we're as surprised as you are. After all, this is the same company that made headlines when one of its representatives changed the billing name of one of its customers from Lisa Brown to "A**hole Brown" after she decided... Read more...
  During his eight years in office as President of The United States, Barack Obama was often the target of barbs from once presidential hopeful (and former Arkansas Governor) Mike Huckabee. But today, we learned that there is only but so much torture that Huckabee can take, and there is at least one entity out there that is more deplorable than Obama in his eyes — folks, let’s give it up for Comcast! Huckabee took to Twitter to blow off some steam after Comcast missed a scheduled appointment to fix service issues. He started off by going for low-hanging fruit, comparing Comcast to United Airlines…... Read more...
Comcast has just announced its new unlimited wireless service, Xfinity Mobile. The service supposedly provides “America’s largest, most reliable 4G LTE network along with Comcast’s 16 million WiFi hotspots to provide consumers with a better wireless experience, for less money, on today’s most popular devices.” Xfinity Mobile customers will be able to take advantage of Comcast’s WiFi hotspots when available, and Verizon Wireless’ cellular network coverage when needed. Greg Butz, president of Comcast Mobile, remarked, “We’re doing mobile differently by bringing our customers the best networks... Read more...
Do you enjoy streaming television shows, but have not settled on just one package? Rumor has it that Comcast will launch app-based Xfinity Instant TV in the next few months. The IPTV service will include a number of packages and target broadband subscribers who do not pay for a traditional cable or satellite television package. There are not too many details about the packages yet, however, the service is expected to be a no-contract offering without “truck rolls” (equipment for a service delivered by a network operator). The packages will likely range between $15-$40 USD and include add-ons for... Read more...
Comcast's insistence on strapping data caps on customers seems to be at odds with advances in technology as a whole, but tough luck if you're an Xfinity customer, you might getting one anyway (depending on where you live). Remember those 1-terabyte trials Comcast's been trialing in select markets? It's now ready to deploy 1TB (1,024 gigabytes) data caps to a bunch more Xfinity customers across the nation. According to Comcast, more than 99 percent of its customers don't use a terabyte of data on a monthly basis Those who do go over the data limit will be charge $10 for additional 50GB chunks of... Read more...
It turns out the rumors you might have heard about Comcast getting into the wireless phone space were true. Comcast boss Brian Roberts confirmed as much today by announcing plans to partner up with Verizon to launch its own brand wireless service by the middle of next year, effectively making it an MVNO (mobile virtual network operator). There are several hundred MVNOs operating in the United States. The most popular ones tend to be owned by major wireless carriers, such as Boost Mobile (Sprint), Cricket Wireless (AT&T), and MetroPCS (T-Mobile), but that won't be of much concern to Comcast—both... Read more...
It looks as though Google is having a hard time overcoming the obstacles standing in the way of deploying Google Fiber in Nashville, Tennessee. When we last touched on the story, Google Fiber was lobbying to push “One Touch Make Ready”, which would allow Google to move Comcast and AT&T equipment installed on utility poles as needed — using approved personnel — to speed up fiber deployments throughout the city. Needless to say, Comcast and AT&T weren’t happy about the thought of a third-party manhandling its equipment, let alone the thought of another competitor entering the market. One... Read more...
Congratulations people of Chicago, Comcast just expanded the availability of its 1-gigabit broadband Internet service to your area. That sounds like reason for celebration, right? It should be except that compared to same service in Atlanta and Nashville, it costs twice as much for the speedy Internet connection. In Atlanta and Georgia, Comcast offered new customers willing to commit to three years of service a rate of $70 per month. Those who wanted no part of a long-term contract could pay $140 per month, which is what Comcast is charging for its 1Gbps service in Chicago. Unfortunately, Comcast... Read more...
If you’re a tech nerd like all of us here at HotHardware, you crave speed. Faster graphics cards, faster processors, faster SSDs, faster smartphones — you get the idea. And of course, who wouldn’t want faster internet at relatively reasonable prices? In markets around the United States where there is little to no competition in the ISP arena, customers are usually stuck with just one broadband provider (meaning that you have no choice but to accept their data speeds and prices). It is because of this dark cloud surrounding the U.S. broadband internet industry that many enthusiasts become positively... Read more...
If you’re a Nashville resident that’s looking to hop on the gigabit internet bandwagon and don’t won’t to wait around for the Google Fiber network build-out, you have a new option. Comcast today announced that its DOCSIS 3.1-based gigabit internet service trial is now available to residents and businesses in the Nashville, Tennessee area. Nashville is only the second market in the country to boast DOCSIS 3.1 service, following Comcast’s rollout in Atlanta just over a year ago. The good thing about going the DOCSIS 3.1 route is that Comcast can take advantage of gigabit internet speeds using existing... Read more...
It was with good intentions that Comcast took to Twitter to promote Comcast Cares Day, an annual event in which thousands of its employees go out and volunteer in their communities. What Comcast didn't take into account is the snarky nature of Twitter and backlash it would receive on the social network. Comcast created its own hashtag to draw attention to its philanthropic outreach effort—#ComcastCaresDay—but instead of good vibes and high fives, it attracted a mountain of mockery. Some if it came from ticked off Comcast subscribers who were taken aback by what they viewed as obvious irony, while... Read more...
Comcast has sparked the ire of customers across the country with its restrictive broadband data caps. Earlier this week, we reported that during the first half of 2015, Comcast received 863 complaints about its data caps. However, for the second half of the year, those complaints skyrocketed to nearly 8,000 as it expanded its data cap “trials” to additional markets. And it’s not just customers that are fed up with data caps; the Federal Communications Commission (FCC) has also let it be known that it won’t tolerate such nonsense. In fact, the FCC stipulated that in order for Charter to win approval... Read more...
Cable ISP customers aren't real keen on Comcast's broadband data caps and they're letting the Federal Communications Commission know about it in rising numbers. In the second half of 2015, there were 7,904 complaints about data caps, up from 863 complaints in the first half of the year. As of April in this year, the total was 1,463. Comcast, one of just two outfits to earn Consumerist's "Worst Company in America" title on more than one occasion (2010 and 2014), knows it needs to do a better job satisfying customers. That's why the ISP went on a hiring spree in March of last year, at the time noting... Read more...
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