After a flurry of stories, and even a YouTube video showing the huge iPhone bills some users were getting - not in terms of
money, but in terms of pages - AT&T has put an end to them. This is likely to be a great relief to mail carriers, some of whom were totiing bills so big that they numbered in the hundreds of pages, and were too large to put into an envelope.
Many users began to complain about it to
AT&T, saying the bills were far too detailed. The company responded
Wednesday by sending all iPhone owners a text message saying that it
will be simplifying the bill for those using Apple’s phone.
are simplifying your paper bill, removing itemized detail. To view all
detail go to att.com/mywireless. Still need full paper bill? Call 611,”
the message read. The new bills will be sent to all wireless customers
starting September 28.
While AT&T said that customers could have opted out of the paper bills during the sign-up process, you would have thought that someone would have realized just how big these bills would end up being, before all of this happened.