*SIGH* - Your Attention Please - Apologies for the Forum Email Issue

rated by 0 users
This post has 8 Replies | 8 Followers

Top 25 Contributor
Posts 3,630
Points 55,230
Joined: Jul 2004
Location: United States, Massachusetts
ForumsAdministrator
MembershipAdministrator
Dave_HH Idea [I] Posted: Wed, Jul 24 2013 12:51 AM

Hello Folks,

Some of you may have noticed that forum messaging and news conversation messaging from our site has been off line for weeks.  It turns out the hosting company we use installed some software on our servers that was blocking this functionality accidentally and we weren't aware of it.

We have resolved that issue now but have since found out that our forum software was in a repeat deliver loop sending thousands of emails out, potentially hundreds to each of our registered users that may have had messages in the queue that weren't previously delivered.

We have since stopped that process and are having our developers delete the current message queue, so you don't get a deluge of duplicate email.

We hope to be back to full functionality later today - 7/24/13, with a properly functioning messaging system and no duplicate sends.


Thanks for your patients.  We appreciate it.  The good news is, we'll be moving to an entirely new and improved platform for HotHardware.com and our forum community very soon.  So stay tuned! Big Smile

Thanks again,
Dave Altavilla
Founder / Editor in Chief
HotHardware.com

Editor In Chief
http://hothardware.com


  • | Post Points: 80
Top 150 Contributor
Posts 541
Points 4,510
Joined: May 2012
Location: Schertz, Texas
ajm531 replied on Wed, Jul 24 2013 1:25 AM

well good find. i did start to notice that i hadnt got one of the automated comment emails from you guy in while. and then i got like 5 today. So fortunately for me it wasnt like a 100 but good to know. appreciate the heads up.

  • | Post Points: 5
Top 50 Contributor
Posts 2,383
Points 31,065
Joined: Nov 2010
Location: Crystal Lake,IL
rrplay replied on Wed, Jul 24 2013 10:11 AM

Dave_HH:
....The good news is, we'll be moving to an entirely new and improved platform for HotHardware.com and our forum community very soon.  So stay tuned! Big Smile

thanks for the head up  Yes and looking forward to the new diggs Smile

 

"Don't Panic ! 'cause HH got's your back!"

  • | Post Points: 5
Top 75 Contributor
Posts 1,794
Points 28,475
Joined: Feb 2008
Location: South Carolina

Thanks Dave I got up this morning and checked my email OMG had 2800 email responces from H H!! LOL I was thinking  what they just start a new giveaway??? LMAO I  did,nt know what happened!  All I knew is I wasnt going to open 2800 emails! Thanks for the heads up on this!

 

 

 

 

 

  • | Post Points: 20
Top 25 Contributor
Posts 3,795
Points 40,670
Joined: Jan 2010
Location: New York
Inspector replied on Wed, Jul 24 2013 11:59 AM

Is this the system that sends you an alert of a reply?

 

Edit: ahh this is basically most of the site emails. Maybe thats why its been so slow for this giveaway.

  • | Post Points: 5
Not Ranked
Posts 9
Points 120
Joined: Jun 2013
Location: Clover,SC
Steveox replied on Wed, Jul 24 2013 1:22 PM

Thank you for the heads up.

  • | Post Points: 20
Top 10 Contributor
Posts 8,691
Points 104,390
Joined: Apr 2009
Location: Shenandoah Valley, Virginia
MembershipAdministrator
Moderator
realneil replied on Wed, Jul 24 2013 3:15 PM

Glad to see you guys getting a handle on the problem. We appreciate the diligence Dave.

Dogs are great judges of character, and if your dog doesn't like somebody being around, you shouldn't trust them.

  • | Post Points: 20
Top 500 Contributor
Posts 119
Points 1,295
Joined: Jul 2013
Location: Utah

Seeing as I'm new around here, it didn't really bother me. :)

 

But I'm glad it got worked out.

  • | Post Points: 5
Not Ranked
Posts 1
Points 5
Joined: Jul 2013

I'm new to this so forgive me..didn't notice, but just trying to get noticed.

would love to win a gaming rig.Will be checking in on your site,

on a regular basis here on out.

  • | Post Points: 5
Page 1 of 1 (9 items) | RSS