Companies Considering Elimination Of Wasteful "Reply All" E-Mail

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News Posted: Sat, Nov 24 2012 12:25 PM
Frustrated by the sheer quantity of e-mail you receive on a day-to-day basis? You aren't alone. Increasingly, employers are now looking for ways to lessen the e-mail load. While e-mail is no doubt important, largely taking the place of lengthy phone calls, there has yet to be much done to make e-mail a truly efficient system. In a way, it's like an uncontrolled IM session with potentially thousands of employees, which can become unmanageable in short order. Now, there's a movement starting to eliminate the possibility of hitting "Reply All." While some smaller companies that use things like hosted Gmail accounts probably won't have much luck, there's already a certain option for Outlook administrators that prevents the usage. Why? Because in many cases, the use of Reply All results in things like "Thanks!" being sent to countless individuals, further cluttering their inbox. In a sense, deleting the Reply All button would eliminate some of those inefficient messages.

Many larger firms like Wells Fargo and Nielsen have already taken steps to eliminate the usage, mostly in a bid to eliminate "bureaucracy and inefficiency." It's an interesting problem, because Reply All is most certainly useful in some situations. Perhaps the real solution is to come up with a solution to e-mail. Come to think of it, there's a startup idea to jump on...
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altereDad replied on Sat, Nov 24 2012 12:40 PM

I like this option. If you want to relay in a group. Create one.

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Or they could scold people with the message they are sending to everyone before they can actually send it. I love my reply all. Educate people, they probably dont even understand the difference.

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sackyhack replied on Sat, Nov 24 2012 1:00 PM

I work at a company that employs several thousand people. We use a centralized data management system that everyone has access to, and its managers send regular maintenance emails about it to all employees. Every once in a while SOMEBODY hits reply all to his, and it starts of a cluster**** of reply alls. People will ask everybody to stop hitting reply all, but send that request to everyone, then people complain about that. My inbox usually receives about 200 emails every time it happens. I can see why some companies want to get rid of it.

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