Best Buy Reportedly Increasing Return Policy to 30 Days (Including iDevices)

rated by 0 users
This post has 1 Reply | 1 Follower

Top 10 Contributor
Posts 26,388
Points 1,192,435
Joined: Sep 2007
News Posted: Tue, Feb 28 2012 10:53 AM
If you head over to Best Buy's Store Exchange & Return Policy page, you'll notice that the electronics chain limits the return window for computers, monitors, projectors, camcorders, digital cameras, iPads, tablets, and radar detectors to 14 days. All other products carry a 30-day return/exchange windows, and 45 days for all products if you're a Reward Zone Program Premier Silver member. That all may be about to change.

Tuaw claims to have heard from a "Best Buy insider" that the electronics chain is getting ready to increase its return/exchange window to 30 days for all products, including iPads and Macs. The site even posted a supposed screenshot outlining the change.

Image Sources: Flickr

If true, it's not as though Best Buy is going to change the world by giving consumers an extra two weeks to return products, but the 30-day window is more favorable than the two weeks Apple allows its buyers to return Macs and iDevices. It would also match Amazon's 30-day return window, putting Best Buy in a better position to compete.

According to the screen capture, the revised return window will go into effect starting March 4, 2012.
  • | Post Points: 20
Top 25 Contributor
Posts 3,486
Points 47,175
Joined: Nov 2005
Location: Metropolis

Increasing the return period to 30 days is good, but it would be more impressive if Best Buy doubled the manufacturer's warranty period like Costco does!

 SPAM-posters beware! ®

  • | Post Points: 5
Page 1 of 1 (2 items) | RSS