Apple Leads Customer Satisfaction Survey for 8th Straight Year

apple is pretty good and taking care of its customers. I mean if anything is wrong with your iphone, you just have to take it to the apple store and they give you a new one. That is pretty awesome.

ROFL; LLeCompte, tell that to my sister in law, she dropped her iPhone 4! She had to pay At&t, and resurrect her previous phone (so se could have service) because they would not give her a replacement (but she was still in her 2 year contract), and she had to pay it off! It does not sound very awesome to me really! Apple is good at feeding the masses, and keeping it's dissenters/dissatisfied quite more than anything from what I have seen in 20 years.

LOL ya everyone's happy as long as they are in the warranty period and that the phone breaking was not ur fault :P

Personally I believe they put crack in their products to keep customers hooked.

No ones perfect but Apple certainly has more brand loyalty than any other company.

you know these kinds of "statistics" really aren't statistics that prove anything. Just because the consumer base is happy with their apple products doesn't mean apple is the best. Take for example, children love toys. In fact children used to love the huge boxes that their toys came in more than the toy itself. My point is that anyone can say they're happy with a box of garbage. Take that and smoke it in your %aggot hipster pipe mac fans.

'Spinning Beachball of Death'

No doubt Apple are master of the iSheep revolving door and Spin cycle for all there product,device,media spin,& customer service.Yes customer service .Remember the fake China Apple stores a while ago ? What gave them away was the excellent customer service and some folks where quite disappointed when they closed.Funny how things can get wrangled in the Spin Cycle

Not enough buzz in the media for a product ? Take it for a night out in a San Francisco bar and ?? wtf! cr^ck 'da pipe 'cuz I don't care 'bout the phone5

I just can't believe this. I've know people that have Apple products, but the Mac users that I talk to own up to being loyal customers. They seem to tell me a different view & that is that they think that customer support is hopeless, also that Macs are hopeless with gaming. So it may just be that they're loyal for some reason & most will not own up to why, although a few will say it is stable with porn.

pretty good for one year for free. its great if you don't mind paying for it. Warranty repairs are numerous but it's effect is somehow ignored due to applecare. They have a damn good PR team.