Ya I tried that and realized that one of them did break off. Would I just call the company?
The easiest way for me was to go take a picture of the damage, and head over to logitech's website and start the RMA process. From there I uploaded a picture of the damage, and explained why it wasn't working. Within 24 hours they responded and I recieved the replacement within a week.
One thing though, you have to have your receipt or they won't do anything. So hopefully you purchased it online and you can pull up your order history. Now, in your case, the z906 comes with a 2 year limited warranty. So if you purchased it recently, you can just say it must have been damaged in shipping or something, otherwise they may not help you unless the person issuing the RMA believes it to be a issue with quality of the parts. Generally though Logitech doesn't fight you at all, as long as you have the information they need.
Here's the terms of the warranty : http://www.logitech.com/en-us/footer/terms-of-use?wt.mc_id=usym_redirect_/warranty&id=3101
Here's the info page to contact support : http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/22982/related/1
That's pretty impressive that Logitech only requires a picture of a product malfunction (No proof of purchase?)It also seems like that method is one that makes it easiest for customers to get support and replacements but it seems like it might be a little vulnerable to scamming at the same time
Nah, you have to have the receipt.
Thanks you. I there anyway I could just get a nicer subwoofer and still use all the speakers?
Yeah the speakers will work as long as you have a power souce. You can put them in your car if you wanted.
Okay I just want to use them with an aux cord for my iPhone to play music and that is my dilemma. If I got a better subwoofer how would I plug all the speakers in and where would I plug in an aux chord?
Well the issue with all that is, if you got a different sub woofer i'd imagine you'd need to get one of those receivers (is this the correct word?), to plug it all into, because I doubt the other subwoofers would have the 20 something pin D type connector that the logitech sub uses. I could be completely wrong on this, but I don't know. I do know you could use the speakers and separate sub with a home audio receiver to go with it, since those typically just speaker wire from the speaker to the receiver and then the receiver is powered by the wall.
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