AT&T's "Mark The Spot" App Tells Your Carrier Where It's Lacking

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News Posted: Tue, Dec 8 2009 2:11 PM
AT&T hasn't earned the greatest reputation since the launch of the iPhone. Most users in huge cities complain of reception issues, dropped calls and lackluster 3G response. Some folks aren't griping, but you don't have to look hard to find someone who isn't fond of the carrier. In fact, many are only sticking with AT&T due to its death grip on Apple's iPhone.

And for as many iPhone apps that have been rejected for one reason or another, it's somewhat interested that this one was let through. In fact, it looks as if AT&T is supporting this, though many are chuckling at its presence rather than seeing it as the tool it was designed to be. Essentially, the Mark The Spot application is an actual, dedicated app that informs AT&T of when and where you have a dropped call.

The app pinpoints where exactly the problem happened, but of course, it only transmits that data if you can find enough signal to send it. A strange situation, to be sure. It only works for iPhone 3G and iPhone 3GS handsets, and it enables users to "report dropped or failed calls, data failure, poor voice quality and no-coverage zones."

Honestly, we like this idea. It helps AT&T to pinpoint where it needs to expand/bolster its network, and while yes--it's a pain to take time out of your day to assist the shoddy network that you're paying for--at least this is a sign that the operator is listening. Whether or not it'll actually do anything with the data it gathers is another thing entirely.
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is it just me or does the note and the map not make sense? "please do not use this app while driving" So they dont care if you drop a call while driving? lol

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ClemSnide replied on Thu, Dec 10 2009 7:33 AM

Could be that they're just reminding people not to use their cell phones, smartphone apps, Sudoku players, etc. while driving. Or maybe it's just that they don't want to mess with differentiating calls dropped because of frequent switching between towers.

If the former: Gee, Shawn, I hope that wasn't a personal screenshot...

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acarzt replied on Fri, Dec 11 2009 10:49 PM

they are probably just trying to avoid a potential lawsuit by including the message to not use it while driving lol

SOMEONE would probably try to make the case "Well I was just doing what it told me to do and then BAM car accident. They should have warned me not to do that. Give me money"

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