If users notice any new icons on the system tray they need to leave them alone and not click on them. If an unknown app pops up asking for user intervention (Like to be installed) do not touch it. Instead open task manager and look for the process name then click it and click end process.
If infected, Make sure you turn off system restore, empty the recycle bin and download and run Malawarebytes. Clean all the items it finds, empty the recycle bin again and reboot if prompted by Malwarebytes.
Also make sure you delete all temporary files for internet explorer if you are using it.
What he said^^^ Malwarebytes will clean that up real quick.
kewlncguy:If users notice any new icons on the system tray they need to leave them alone and not click on them. If an unknown app pops up asking for user intervention (Like to be installed) do not touch it. Instead open task manager and look for the process name then click it and click end process.
I think the issue is that people don't know. I mean these are people that have not updated since at least October.
and here I was hopeing for skynet....
"Never trust a computer you can't throw out a window."
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Well you have to consider that there are millions of bootleg copies of windows out there that are unable to apply updates or service packs. Combine that with ineffective or expired antivirus and you can easily have the 3-10 Million infected computers. Most of the malware out there like antivirus 2008, 2009 and 360 require user input to be completely installed. A popup appears every 10 minutes or so until the user either clicks to install or completes whatever action it is prompting for. The executables always appear in Task Manager under processes and usually they are an abbreviated name of the malware so they should be easy to find and kill until you can get malwarebytes downloaded and a scan done. Yet another issue is the same people that are likely to get infected probably already have 30 icons in the system tray for things like weatherbug, and other junk apps so they never notice the new icon.
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