***** Time you enjoy wasting, was not wasted. *****
Having had many a call relegated to India for tech support or customer service I agree completely ice. Everyone I have ever dealt with has been very patient and respectful, but difficult to understand and ultimately not all that helpful. In a way I feel bad for these people. With the way these call systems are setup, you are so exasperated after navigating through the impossible automated menu that by the time you actually get to speak to someone you have worked yourself into a frenzy.
Didn't Dell win the worst customer service award? Outsourcing only increasing the chances of it going even more downhill.
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