Symantec finally issued a fix on Friday, but that's a long time to be without the Internet. Despite the fact it was a Symantec error, you can bet this hurts Solid Oak Software's rep amongst its customers.
That's really sad, Symantec screws up but Solid Oaks reputation takes the hit. I've never been a fan of Symantecs products no matter how much they are touted as the "Industry Standard" by some Network Administrators.
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I'm a creature of habbit and often don't handle change well. With that being said I use Norton AV because it's what I know and has never failed me. This incident does sound pretty terrible and I would hope that Symantec will somehow communicate to Solid's customers that Solid should not be blamed!
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