Cell Phones and Multi-Function Devices

RE: Samsung Blames Galaxy SIII Burns on "External Energy Source"

EYcel — Mon, 09 Jul 2012 15:46:17 GMT

moral of the story is: don't put your damn phone in the microwave oven.

RE: Samsung Blames Galaxy SIII Burns on "External Energy Source"

mhenriday — Mon, 09 Jul 2012 15:02:13 GMT

Just a wee tad too imaginitive - or naive, if you prefer - for an ordinary punter, don't you think ?...

Henri

RE: Samsung Blames Galaxy SIII Burns on "External Energy Source"

creceveur — Mon, 09 Jul 2012 13:18:43 GMT

So a friend drops his phone in water, tries microwave to fix, when it blows up plugs it back into charger and claims it did that on its own?

RE: Samsung Blames Galaxy SIII Burns on "External Energy Source"

RiCoFrost — Mon, 09 Jul 2012 00:52:00 GMT

Apple will stop at nothing :P

RE: Samsung Blames Galaxy SIII Burns on "External Energy Source"

mhenriday — Sun, 08 Jul 2012 10:33:32 GMT

Conspirations theorist that I am, I can't help but suspect the hand of you-know-whom behind this farce. Anything to damage the competition !...

Henri

Samsung Blames Galaxy SIII Burns on "External Energy Source"

News — Sat, 07 Jul 2012 14:58:30 GMT

Samsung has some great news for Galaxy SIII smartphone owners. As it turns out, your mobile device isn't at risk of overheating to the point where it catches on fire and burns through its casing, as a forum member at Boards.ie claimed was the case with his Galaxy SIII a couple of weeks ago. At the time, Samsung said it would follow up the complaint with an investigation.

Fire Investigations UK (FIUK), an independent third-party organization, assisted Samsung with looking into the matter, and here's what they concluded:

"The energy source responsible for generating the heat has been determined as external to the device... the device was not responsible for the cause of the fire," FIUK said in a statement. "The only way it was possible to produce damage similar to the damage recorded within the owner's damaged device was to place the devices or component parts within a domestic microwave."

The damage shown here is the result of a microwave oven.

Following the investigation, Boards.ie user "dillo2k10" has retracted his statement, saying "the damage to the phone was caused by another person" who was "attempting to recover the phone from water." He also admitted that a "large amount of external energy" was to blame, a statement that jibes with the FIUK's finding that a microwave was involved.

So there you have it. While your Galaxy SIII might feel hot once in awhile, it's not to going to burst into flames.