Delta to Honor Ultra Cheap Fares Purchased During Website Glitch

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News Posted: Fri, Dec 27 2013 11:45 AM
When something seems too good to be true, it usually is. Such was the case when some lucky fliers discovered Delta's website was serving up some super cheap flights. By cheap we mean a mere $35 from Raleigh, North Carolina to Philadelphia, Pennsylvania, and $40 for a roundtrip flight from New York to Los Angeles. Roundtrip first-class tickets from Los Angeles to Hawaii were being sold for $200.

The low price fares, some of which were 90 percent below regular ticket pricing, were the result of a website error, which Delta Air Lines corrected within a couple of hours, the Los Angeles Times reports. However, rather than void the tickets it sold, Delta said it would honor the erroneously discounted fares, so long as they were purchased before the prices were corrected.

Delta Air Lines

"For a portion of the morning today [Thursday], some prices on delta.com and other booking channels were incorrectly displayed, resulting in lower-than-usual fares for customers. The situation has been resolved and the correct prices are being displayed," Delta spokesperson Trebor Banstetter said in a statement. "Delta will honor any fares purchased at the incorrect price."

So yes, the prices were too good to be true, but Delta will honor them anyway, just as United did this past September when a computer glitch coughed up one-way fares as low as $2.50.

Congratulations to the lucky fliers who managed to score a cheap flight before the prices were adjusted, and kudos to Delta for allowing the tickets to stand.
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...where were those glitches when I used to fly four times a year?

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