UPS Chokes Under Holiday Shipping Load, So Much For 'Logistics'

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News Posted: Fri, Dec 27 2013 10:13 AM
If you were waiting in vain for UPS to arrive with your last-minute holiday packages only to see the magic day pass without the big brown truck stopping at your house, you’re not alone. UPS was overwhelmed by holiday shipping traffic.

The company blames factors such as a higher-than-expected volume of packages and rough weather around the country. UPS expected some 132 million deliveries for last week, but without disclosing how many there actually were, UPS spokesperson Natalie Black said “obviously we exceeded that”.

UPS shipping delays
(Credit: Reuters/Carlos Allegri)

UPS is busily catching up, and customers who had delivery guarantees may be getting some refunds, and Amazon customers--in particular those with Amazon Prime--may get more compensation as well.

The silver lining for UPS and other shipping companies after a busy holiday season is that more people are shipping packages. Ultimately, that bodes well for the company’s bottom line, even though this December’s performance was subpar.
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I partially blame them for this because they were obviously understaffed. I dont blame the staff, i blame the company for pinching pennies.

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I don't blame the deliverers, I worked for them a couple years ago, I know how tough the job is, and I delivered for a mall the whole day everyday. I blame mostly their system, I remember two down times when I was working for them, and that was within a span of 2 months.

They need to upgrade. Doesn't seem like they got that many Helpers this year as well.

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I blame the people who waited until the last minute to order stuff. Dummies.

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i saw so many ups trucks driving all over its crazy... how can you blame ups for so many last minute morons?

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ColezSky replied on Fri, Dec 27 2013 3:19 PM

I can wait :3

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RWilliams replied on Fri, Dec 27 2013 4:08 PM

As much as I'd love to (given how much I've been screwed-over by the company), I can't blame UPS. If you're getting a package shipped at the busiest time of year, expect these things to happen. It's not as though UPS can magically expand its workforce on-the-fly.

A friend of mine is dealing with a similar issue with his post office. He had something sent two-day, but it's now been eight days and there's been no sign of it.

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FreeJet replied on Fri, Dec 27 2013 8:56 PM

When the rain starts to fly at the drones in the sky,
That's ballistics,
When the cart full of wine makes you loose sense of time,
That's characteristic,
A continuous link that is way out of sync,
That's linguistic,
When technology grows when nobody else knows,
That's realistic.
But you're feeling depressed 'cause you called UPS?
That's minimalistic.

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scolaner replied on Sat, Dec 28 2013 10:55 AM

I don't think anyone's blaming the staff or delivery people. They're not making those decisions. And it really sucks for them to have to 1) work long hours over the holiday and 2) probably have to deal with a lot of pissed off people on top of it.

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Dave_HH replied on Wed, Jan 1 2014 4:58 PM

FJ, always a source of entertainment. Thank you my good man. :)

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FreeJet:

When the rain starts to fly at the drones in the sky,
That's ballistics,
When the cart full of wine makes you loose sense of time,
That's characteristic,
A continuous link that is way out of sync,
That's linguistic,
When technology grows when nobody else knows,
That's realistic.
But you're feeling depressed 'cause you called UPS?
That's minimalistic.

 

LOL!

I had a few late deliveries this year, but not presents.

The really important items were ordered and delivered in November.

 

Dogs are great judges of character, and if your dog doesn't like somebody being around, you shouldn't trust them.

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