Netflix Goes Down Again, But Streaming Not Affected

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News Posted: Tue, Jan 1 2013 10:17 AM
For the second time in about a week, Netflix is experiencing an outage. On Christmas Eve, many users lost streaming capabilities and didn’t get it back until well into Christmas morning. Netflix pointed the finger at Amazon Web Services, and indeed it appears that an Amazon facility in Virginia was to blame.

This time around, Netflix streaming is apparently unaffected, with the DVD side of the site taking a turn at laying an egg. Netflix sent TechCrunch this statement: “We are experiencing some technical difficulty with the Netflix DVD Web site, which as a result may not be available for all members. Our engineers are working to address this issue. Netflix streaming is not impacted.”

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According to Netflix, the only thing not working is users’ ability to add DVDs to their queues, while actual DVD shipments are chugging along just fine. Apparently, then, this seems like a simple website glitch as opposed to a massive cloud outage. Thus, this time Netflix can’t blame Amazon for the flub. Even though Netflix can probably legitimately be let off the hook for the Christmas Eve/Christmas Day debacle, at the end of the day the site is responsible for guaranteeing its service, and this is twice in a week that Netflix users have been unable to use part of the service they’re paying good money for.

Not a great way to kick off the new year, Netflix.
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Dave_HH replied on Tue, Jan 1 2013 11:32 AM

When you're on top, and stumble, everyone notices I guess. Seems like an easy fix for some database admin on the Netflix Engineering team I would bet.

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Dave_HH:
When you're on top, and stumble, everyone notices I guess.

That's true. But my overall impression with their service is stellar. It's a low cost and usually problem free service for me, and I like it.

I can forgive the occasional hiccup,..........

Don't part with your illusions. When they are gone you may still exist, but you have ceased to live.

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acarzt replied on Wed, Jan 2 2013 11:08 AM

It's hard to complain about an $8 a month service that goes down maybe once a year :-P

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realneil replied on Wed, Jan 2 2013 11:29 AM

acarzt:
It's hard to complain about an $8 a month service that goes down maybe once a year :-P

Exactly  Smile

 

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acarzt:

It's hard to complain about an $8 a month service that goes down maybe once a year :-P

Yep.  I think the real issue that everyone seems to be slightly overlooking, is the fact that Amazon has dropped some huge bombs on high traffic sites over the past year.  Wasn't it just last summer that reddit, tumbr, and some other sites were taken down as well?

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