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Apple Publicly Acknowledges (and Resolves) iPhone 5 Camera Issue

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News Posted: Mon, Oct 8 2012 9:28 AM
It wouldn't be an iPhone launch without some kind of controversy, it just wouldn't. (Un)luckily for Apple, the iPhone 5 is no exception. It has a tendency to scratch way too easily, and is also prone to mucking up brightly lit photos with a purple haze. In a private email exchange with one of its iPhone 5 customers, Apple called the built-in camera's behavior in such situations "normal" and suggested angling it away from the light source. Now Apple has addressed the issue publicly.

A new support document on Apple's website acknowledges that photos taken with iPhones may exhibit "a purplish or other colored flare, haze, or spot" when there's a bright light source off to the side. Apple's resolution?

Apple iPhone 5 Camera

"Most small cameras, including those in every generation of iPhone, may exhibit some form of flare at the edge of the frame when capturing an image with out-of-scene light sources," Apple explains. "This can happen when a light source is positioned at an angle (usually just outside the field of view) so that it causes a reflection off the surfaces inside the camera module and onto the camera sensor. Moving the camera slightly to change the position at which the bright light is entering the lens, or shielding the lens with your hand, should minimize or eliminate the effect."

Apple was careful not to call out the iPhone 5 specifically, even though that's the only iPhone model exhibiting the unwanted behavior. Comparison photos around the web show that the iPhone 4S and cameras like the Nikon D300 don't suffer the same effect as the iPhone 5's built-in camera. It's widely believed the reason for the purple haze is because of the sapphire glass covering the iPhone 5's camera, and not an actual defect with the optics inside.
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So this is another 'you're holding it wrong' flaw. Nothing to see here.

When you hold yourself up as the most innovative and special and wonderful and just gosh darn christ-like company in the world you'd better make DAMN sure your products don't suck in this kind of way, especially when suck problems all derive from the function of the device being forced to fit a form that is limiting in many ways in order to look 'cool'.

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Purple haze all in my brain
Lately things just don't seem the same
Actin' funny, but I don't know why
'Scuse me while I kiss the sky,............

 

ha-Ha!

 

Don't part with your illusions. When they are gone you may still exist, but you have ceased to live.

(Mark Twain)

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RyGuy04 replied on Mon, Oct 8 2012 5:04 PM

McCaddick; why are you so bent out of shape? Did an Apple product break up with you in junior high?

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LOL WTF HAHAHAHA so the resolution is that its normal?

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Snort!

Yes, it's resolved! 

Don't part with your illusions. When they are gone you may still exist, but you have ceased to live.

(Mark Twain)

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