The company made the decision in response to customer feedback about the plan, which was designed to improve the efficiency of those transactions. The company continues to encourage customers to take advantage of the numerous simple and convenient payment methods it provides.
“At Verizon, we take great care to listen to our customers. Based on their input, we believe the best path forward is to encourage customers to take advantage of the best and most efficient options, eliminating the need to institute the fee at this time,” said Dan Mead, president and chief executive officer of Verizon Wireless.
pass on that savings in efficiency! oh wait... are they encouraging paper bills?
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Ridiculous. My mortgage company does the same garbage... Paying online is cheaper for them so I don't really understand why they want to charge customers for it.
THIS just in: Verizon backs down! No $2 fee. Any company that wants to charge a fee or raise prices in this economy needs to take a cue from Bank Of America and Netflix!
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Well, it shows that 2011 is the year of the protestor. Complain and things will most certainly go your way! Not always though, complaining does not work 100% of the time.
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