Site Outages Still a Thorn in Netflix's Streaming Side

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News Posted: Wed, Mar 23 2011 11:39 AM
If you were unable to access your Netflix streaming service last night, don't feel bad, you weren't being singled out by a higher power. Instead, Netflix suffered yet another service outage on Tuesday night, this latest one lasting roughly four hours, according to reports.

"Netflix is up and on as usual," Netflix spokesman Steve Swasey said in an email to subscribers. "Last night we had an unanticipated and rare technical issue that interrupted the service for about four hours, since fixed."


Actually, South Park's intrepid news crew got it wrong. It was just Netflix that was out, not the entire Internet.

The technical issue itself might be rare, but outages on Netflix are slightly more common. This is the second time in six months that Netflix had its lights abruptly shut off, the last time resulting in a small credit for subscribers. No word on whether or not Netflix will issue a credit for last night's snafu, too.
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I had to watch a dvd last night!!!! It was painful! Just kidding, but it was a nice reminder how much better quality bluray is and how streaming still has a long way to go before it can reach that quality. It's sad that they actually have to consider issuing a credit for such a small outage, it was a few hours, not days or weeks.

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acarzt replied on Wed, Mar 23 2011 1:51 PM

Some of the stuff on Netflix streams in 1080p and it looks great.

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Netflix always issues a credit for any outage. It is not much, but they do it. Considering that netflix streaming cost you roughly 1.09c an hour, don't expect much.

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AKwyn replied on Wed, Mar 23 2011 7:15 PM

So these people are getting $4.36 of credit for four hours?, that sux.

 

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KAdair replied on Wed, Mar 23 2011 11:25 PM

I've been having problems lately with netflix even when it comes to streaming content it just wont start I have to start it multiple times... Only seems to happen on my wii though

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I said c, not $. That would be 4.36 cents. And how does it suck, since it cost you $8 a month.

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Specjre replied on Thu, Mar 24 2011 12:08 PM

Got an email today offering a credit. I don't think I will take it since I wasn't trying to use it, just feels wrong since the company is so great.

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