Hey guys, my girlfriend's Acer Aspire 5630 has been going crazy over the past couple of months. I finally got to see it and I have recorded the BSOD that is causing problems. 0x124 (0x00000000, 0XAZ0Z1028, 0XB2000040, 0X00000800)
Ok then, what I have tried is installing the newest drivers for her comp, in safe mode. I have swapped out the ram with ram from my computer and there was no change, so I put her ram back in. I swapped out the hard drive with one I had and tried to reinstall windows. During the Vista install, at the extracting files part. it BSODed again. This makes me believe this is strictly hardware issue, however the computer does not BSOD in safe mode, which implies it would be a driver issue. What are your recommendations? Should I now try to rollback all of the drivers?
Thanks for the help,
Mark
Hmm that's odd. I might be a start up program too that is causing it.
bob_on_the_cob:Hmm that's odd. I might be a start up program too that is causing it.
I don't know if this would cuz the BSOD during the restore though...
Could possibly be a hard drive issue; it would explain the restore problems and (a stretch maybe) why it boots into safe mode okay due to the physical drive not having to work as hard to load as many processes/services/programs?
Is it always the same BSOD? Everytime?
That's a good one Mental.
I tend to think it's most likely a hardware issue too.
If you have a drive around where you could ghost her current install, you could try restoring the OEM image of Windows to see if the problem disappears.
I know it's my solution for everything, but if it was me I would probably boot from a Linux LiveCD and see if I couldn't crash it with some stress tests. If that happens, then you could be sure it was hardware.
"The solution is patenting as much as we can. A future startup with no patents of its own will be forced to pay whatever price the giants choose to impose. That price might be high. Established companies have an interest in excluding future competitors."-- Bill Gates, 2002-08-15
not sure as I don't mess with laptops much but is it possible 1 of the dimm slots is going bad? If you have tried a different HDD and it BSOD's on OS install then I would think it's a memory issue of some sorts and if you have tried swapping memory maybe it's just 1 of the dimm slots. Try 1 stick swapping slots.
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