I need help: ERROR CODE 8C000002 Asus P5Q-E

rated by 0 users
This post has 16 Replies | 6 Followers

Not Ranked
Posts 17
Points 415
Joined: Oct 2007
Location: Sto Dgo
Sato Posted: Sat, Nov 29 2008 4:24 PM
Hello to everyone in hothardware.

I need help with a problem that is showing me my Asus P5Q-E
The error is as follows:

/////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////
Express Gate

Error Code: 8C000002

express gate is not installed on you system or the installation is incomplete. to get internet access within seconds of starting your. computer. please user gate installer to install express gate.

press any key to comtinue

(L51808)

//////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////
This happens after changing of power suppy.

Power Supply Previous RAIDMAX RXS 530SSwatt.













Today I have the Apevia ATX-LCD750W





By SatoRyuu

Top 25 Contributor
Posts 3,416
Points 46,585
Joined: Nov 2005
Location: Metropolis
ForumsAdministrator
Moderator

It is very strange that swapping your power supply would cause an error-message like that, Sato. So do you wish to reinstall Express Gate or what?

 SPAM-posters beware! ®

  • | Post Points: 20
Not Ranked
Posts 17
Points 415
Joined: Oct 2007
Location: Sto Dgo
Sato replied on Sat, Nov 29 2008 7:46 PM
I just want to know, why this error and how to fix it. Error Code: 8C000002

By SatoRyuu

  • | Post Points: 20
Top 10 Contributor
Posts 5,048
Points 60,675
Joined: May 2008
Location: U.S.
Moderator
3vi1 replied on Sat, Nov 29 2008 7:48 PM

Sounds like the flash containing the Express Gate software may have gotten corrupted.  Is there an updater/installer for it on the manufacturer site of your mobo?

What part of "Ph'nglui mglw'nafh Cthulhu R'lyeh wgah'nagl fhtagn" don't you understand?

++++++++++++[>++++>+++++++++>+++>+<<<<-]>+++.>++++++++++.-------------.+++.>---.>--.

  • | Post Points: 20
Top 50 Contributor
Posts 2,747
Points 42,815
Joined: Sep 2006
Location: United States, California

Seems like he either doesn't know what express gate is or doesn't use or need it. There should be an option in the bios to disable this feature... once disabled the bios shouldn't throw out this error message.

  • | Post Points: 20
Top 25 Contributor
Posts 3,416
Points 46,585
Joined: Nov 2005
Location: Metropolis
ForumsAdministrator
Moderator

I was in the dark myself as to what Express Gate is until I saw THIS video. That's a pretty cool feature to have!

 SPAM-posters beware! ®

  • | Post Points: 20
Top 50 Contributor
Posts 2,747
Points 42,815
Joined: Sep 2006
Location: United States, California

I've seen it in action before and thought it was pretty cool. It could be useful for some, but it's too barebones for me.

  • | Post Points: 5
Top 75 Contributor
Posts 1,792
Points 28,420
Joined: Feb 2008
Location: South Carolina

 Were their any other messages or errors besides the code?

 

 

 

 

  • | Post Points: 20
Top 150 Contributor
Posts 835
Points 11,255
Joined: Nov 2008
Location: New Zealand

Have you tried contacting ASUS technical support?

*New KILLER Rig!!* - Windows 7 Ultimate 64 Bit Build 7100 (RC)

Intel Core i7 920 OCed to 3.2GHz | CoolerMaster V8 | Patriot Viper 3x2GB DDR3-1333MHz | MSI Eclipse X58 | LG W2261V 22" 16:9 | Western Digital Caviar Black 640GB | MSI ATI 4870 1GB | Enermax Revolution 85+ 1050W PSU | CoolerMaster HAF 932 | ASUS DRW-22B1LT Lightscribe | Creative SB X-Fi Xtreme | Logitech X-540 |  Razer Carcharias | Razer Lachesis | Razer Destructor/ Razer Goliathus Speed/ Fnatic SteelSeries Qck+ XL | OCZ Alchemy Elixir |

*My OLD Killer PC* - Windows Xp Home Edition 32 Bit

Intel Pentium 4 2.6Ghz -1GB (2x512MB) Hynix DDR-400Mhz SDRAM - Micro ATX ECS L4S5MG/651+ - Acer AL506 15" Monitor - Seagate 2.5" ST380012A IDE 5200RPM 80GB - ASUS nVidia TNT2 M64 32MB AGP x4 - Hyena 300W PSU - *CoolerMaster Storm Scout*

  • | Post Points: 20
Not Ranked
Posts 17
Points 415
Joined: Oct 2007
Location: Sto Dgo
Sato replied on Tue, Dec 2 2008 10:33 AM

Problem solved. I could solve the problem of express gate.

Was all the time in the BIOS. Here I bring the images:

MenuDisable Express Gate

By SatoRyuu

  • | Post Points: 35
Top 25 Contributor
Posts 3,416
Points 46,585
Joined: Nov 2005
Location: Metropolis
ForumsAdministrator
Moderator

COOL!

 SPAM-posters beware! ®

  • | Post Points: 5
Not Ranked
Posts 2
Points 55
Joined: Jan 2009
Rodney147 replied on Sun, Jan 25 2009 8:03 AM

Sorry 2 drudge the thread up but I currently up this isane innoying problem on my computer I've got atm.

Thou I can't even use my keyboard 2 access the bios it fritz's out when I hit del at the mobo screen :(...

So I can't do much and it's a fricken nightmare for me atm, so any help would be greatly appreciated...

  • | Post Points: 35
Top 50 Contributor
Posts 2,617
Points 32,625
Joined: Oct 2005
Location: Minnesota, United States
ice91785 replied on Mon, Jan 26 2009 9:15 AM

Rodney147:
I can't even use my keyboard 2 access the bios

This makes it tough to do anything....Try to re-seat your memory and clear your BIOS (set them back to default settings) by shorting the pins on your mobo (look in ur manual).

 

If these do not work you might have a brick mobo

  • | Post Points: 20
Not Ranked
Posts 2
Points 55
Joined: Jan 2009
Rodney147 replied on Mon, Jan 26 2009 10:07 PM

Have done all of that mate, Have tried literally everything under the sun 2 get it 2 work...

 

This would be the second brick in a row then which is wierd, my luck must be crap lol.

  • | Post Points: 20
Top 50 Contributor
Posts 3,070
Points 37,985
Joined: Aug 2003
Location: Texas
acarzt replied on Thu, Jan 29 2009 10:44 AM

Try a different keyboard. And make sure you're not hitting the key before you are prompted to hit a key to enter the bios. Sounds like possible a stuck key. Or maybe even some bad hardware. Try unplugging your hard drive(s) and CD-Rom drive(s).

Core i7 920|EVGA X58|GTX 660 TI & 460se for PHYSX|2x30GB Vertex RAID0|5x1.5TB RAID5

-- Certifications --

CompTIA A+; CompTIA Network+ ; CompTIA Security+; Microsoft Certified Professional(MCP); Microsoft Certified Systems Administrator(MCSA); Microsoft Certified Sysems Engineer(MCSE); Certified Wireless Network Administrator (CWNA); Certified Wireless Security Professional (CWSP); Aruba Certified Mobility Associate (ACMA);

  • | Post Points: 5
Not Ranked
Posts 1
Points 20
Joined: Feb 2009
ccjon replied on Thu, Feb 5 2009 7:14 AM

I registered here just to post my experience with rodney's problem.I had exactly the same problem these few days.I bought an asus P5N73-CM MB and after installing express gate,the computer won't get past the MB screen evertime it's powered up.The only time it will boot past the Mb screen is when i disconnected everything except the video cable.I thought the PSU and HD were fried.I even went out and bought a new PSU and HD.But after installing Xp and express gate again,the problem reared up it's ugly head again.I disconnected the HD,went into the bios and disabled it,like sato did.Now,it's running fine

 

Seems like the express gate Software itself might have some issues....If anyone experience this problem in the future,I think it's best to just disable the damm thingSmile(!@#$% software made me waste so much $Angry ......)

  • | Post Points: 20
Not Ranked
Posts 1
Points 5
Joined: Jul 2009

Hi!I'm new in the forum, and I'm having this error code too. I've bought some parts to my old computer and now it doesn't work. It appears this error code in the beggining and them it says that "USB device over current status". Does someone know what might be?

  • | Post Points: 5
Page 1 of 1 (17 items) | RSS