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I need help: ERROR CODE 8C000002 Asus P5Q-E

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Sato Posted: Sat, Nov 29 2008 4:24 PM
Hello to everyone in hothardware.

I need help with a problem that is showing me my Asus P5Q-E
The error is as follows:

/////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////
Express Gate

Error Code: 8C000002

express gate is not installed on you system or the installation is incomplete. to get internet access within seconds of starting your. computer. please user gate installer to install express gate.

press any key to comtinue

(L51808)

//////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////
This happens after changing of power suppy.

Power Supply Previous RAIDMAX RXS 530SSwatt.













Today I have the Apevia ATX-LCD750W





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Super Dave replied on Sat, Nov 29 2008 6:02 PM

It is very strange that swapping your power supply would cause an error-message like that, Sato. So do you wish to reinstall Express Gate or what?

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Sato replied on Sat, Nov 29 2008 7:46 PM
I just want to know, why this error and how to fix it. Error Code: 8C000002

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3vi1 replied on Sat, Nov 29 2008 7:48 PM

Sounds like the flash containing the Express Gate software may have gotten corrupted.  Is there an updater/installer for it on the manufacturer site of your mobo?

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recoveringknowitall replied on Sat, Nov 29 2008 8:57 PM

Seems like he either doesn't know what express gate is or doesn't use or need it. There should be an option in the bios to disable this feature... once disabled the bios shouldn't throw out this error message.

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Super Dave replied on Sun, Nov 30 2008 1:18 AM

I was in the dark myself as to what Express Gate is until I saw THIS video. That's a pretty cool feature to have!

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recoveringknowitall replied on Sun, Nov 30 2008 6:33 AM

I've seen it in action before and thought it was pretty cool. It could be useful for some, but it's too barebones for me.

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amdcrankitup replied on Sun, Nov 30 2008 9:34 AM

 Were their any other messages or errors besides the code?

 

 

 

 

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tanka12345 replied on Mon, Dec 1 2008 12:27 AM

Have you tried contacting ASUS technical support?

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Sato replied on Tue, Dec 2 2008 10:33 AM

Problem solved. I could solve the problem of express gate.

Was all the time in the BIOS. Here I bring the images:

MenuDisable Express Gate

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Super Dave replied on Tue, Dec 2 2008 1:51 PM

COOL!

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Rodney147 replied on Sun, Jan 25 2009 8:03 AM

Sorry 2 drudge the thread up but I currently up this isane innoying problem on my computer I've got atm.

Thou I can't even use my keyboard 2 access the bios it fritz's out when I hit del at the mobo screen :(...

So I can't do much and it's a fricken nightmare for me atm, so any help would be greatly appreciated...

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ice91785 replied on Mon, Jan 26 2009 9:15 AM

Rodney147:
I can't even use my keyboard 2 access the bios

This makes it tough to do anything....Try to re-seat your memory and clear your BIOS (set them back to default settings) by shorting the pins on your mobo (look in ur manual).

 

If these do not work you might have a brick mobo

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Rodney147 replied on Mon, Jan 26 2009 10:07 PM

Have done all of that mate, Have tried literally everything under the sun 2 get it 2 work...

 

This would be the second brick in a row then which is wierd, my luck must be crap lol.

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acarzt replied on Thu, Jan 29 2009 10:44 AM

Try a different keyboard. And make sure you're not hitting the key before you are prompted to hit a key to enter the bios. Sounds like possible a stuck key. Or maybe even some bad hardware. Try unplugging your hard drive(s) and CD-Rom drive(s).

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ccjon replied on Thu, Feb 5 2009 7:14 AM

I registered here just to post my experience with rodney's problem.I had exactly the same problem these few days.I bought an asus P5N73-CM MB and after installing express gate,the computer won't get past the MB screen evertime it's powered up.The only time it will boot past the Mb screen is when i disconnected everything except the video cable.I thought the PSU and HD were fried.I even went out and bought a new PSU and HD.But after installing Xp and express gate again,the problem reared up it's ugly head again.I disconnected the HD,went into the bios and disabled it,like sato did.Now,it's running fine

 

Seems like the express gate Software itself might have some issues....If anyone experience this problem in the future,I think it's best to just disable the damm thingSmile(!@#$% software made me waste so much $Angry ......)

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hugosomeone replied on Thu, Jul 2 2009 3:18 PM

Hi!I'm new in the forum, and I'm having this error code too. I've bought some parts to my old computer and now it doesn't work. It appears this error code in the beggining and them it says that "USB device over current status". Does someone know what might be?

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