Items tagged with wireless

Sprint is pulling out all the stops to lure wireless customers away from their existing providers, such as offering to cut subscribers' bills in half when they switch over from AT&T, Verizon, or T-Mobile. That offer still stands, only now Sprint is sweetening the pot by offering to pay all costs associated with switching, including early termination fees and remaining payments on installment plans. It doesn't matter how you much you owe on your subsidized phone or what the termination fees would be to switch over the Sprint -- the telecom wants your business so badly that it's willing to absorb... Read more...
We’ve been hearing rumors of Google’s intention to step into the wireless carrier market as a Mobile Virtual Network Operator (MVNO). Google’s Nick Fox is helming the project, which is codenamed Nova. None other than Sundar Pichai, Google’s SVP of Android, Chrome, and Google Apps, has now confirmed what was previously just a rumor. But before you start envisioning the prospects of Google doing for wireless what it has done for home Internet connections (a la Google Fiber), you might want to tamper your expectations just a bit. During a live talk at the Mobile World Congress in Barcelona, Spain,... Read more...
Verizon may not offer the best pricing promotions, but out of the four major wireless carriers in the United States, Big Red sits on top, according to RootMertics. Verizon was ranked as America's top carrier with an overall "Rootscore" of 93.9 out of 100, beating out AT&T (91.7), Sprint (86.6), and T-Mobile (84.0) for the honor.The rating is for the second half of 2014. During that time, Rootmetrics traveled 288,165 miles conducting over 5.7 million tests, including ones from 6,215 indoor locations. The goal is to evaluate each of the wireless carriers' mobile network performance from a consumer's... Read more...
The Western Digital Passport Wireless is a member of a new class of storage devices that combine run-of-the-mill USB storage with wireless hotspot and media center functionality. These devices essentially marry what used to be two separate drives - an external USB device and a media device that can stream data wirelessly to connected devices. They also help address the relatively small amount of storage that is included with today's mobile devices, as they let you store and access terabytes of data on your smartphone or tablet without having to store it locally. It's an interesting combination,... Read more...
AT&T just earned itself a bit of bragging rights over competing wireless carriers, as it ranked highest in customer service according to the J.D. Power's 2015 Wireless Customer Care Full Service Study, Volume 1 released today. The semi-annual study pinged 6,499 full-service wireless customers for the period running from July to December 2014.Image Source: Flickr (Mike Mozart)"Our research has shown and our customers tell us that their number one desire is to feel appreciated by their provider, and we at AT&T Mobility are dedicated to deliver that each and every day to our... Read more...
Cablevision is taking exception to Verizon's claims that its Wi-Fi service is the fastest available, claims the wireless telecom has made in television, radio, and Internet ads. The way Cablevision sees it, Verizon is making "deceptive" claims intended to "mislead consumers," so it went and filed a complaint with the U.S. District Court in Central Islip, New York. "Verizon's claim that it has faster Wi-Fi than Cablevision is false, deceptive, and designed to mislead consumers," Cablevision said. "Verizon has no public Wi-Fi network. In addition, Verizon’s in-home routers are not... Read more...
In what's been described as "by far the highest-earning spectrum auction the United States has ever seen" by Federal Communications Commission (FCC) Chairman Tom Wheeler, AT&T led the way by spending a whopping $18.2 billion on wireless licenses. Combined with its acquisition of DirecTV last year, some are wondering if AT&T is being a bit careless. AT&T spent nearly $49 billion last year buying DirecTV, the largest satellite TV provider in the U.S. with 20 million customers. Along with a pair of smaller acquisitions and the wireless spectrum licenses it just bought, AT&T will see... Read more...
AT&T is wasting no time taking advantage of its acquisition of Mexican wireless service provider Iusacell. Last week’s buyout paved the way for AT&T to announce today that its international calling package, AT&T World Connect Value, now includes unlimited calling from the U.S. to any number in Mexico. There's no additional charge, and mobile numbers are included as well. "We’re always looking for opportunities to show our appreciation to our customers," said David Christopher, chief marketing officer, AT&T Mobility. "Mexico is the most frequently dialed country among... Read more...
AT&T, the largest telephone company in the U.S., gave a heads up that it's planning to record a $10 billion charge in its fourth quarter financial results, including a $7.9 billion write-off related to changes in its pension and retiree benefit plans, and a $2.1 billion non-cash charge based on the determination that copper assets are no longer necessary as customers move away from older voice and data products. As an increasing number of customers shift their calling habits over to mobile phones and Internet-based calling services like Skype, the need for more copper... Read more...
Up to this point, T-Mobile's been the one shaking up the wireless industry with its "Un-carrier" initiatives that go against the grain. However, credit Virgin Mobile for being the first to launch no-contract data sharing plans in the U.S., though there's a small caveat -- they're exclusively available at Walmart locations. If you don't mind a trip to Wally World, then beginning tomorrow (January 17), you can access the new plans on four specific 4G LTE smartphones that come pre-loaded with the Virgin Mobile data sharing application. In addition, each multi-line... Read more...
Sprint this week reported some preliminary customer results for its third fiscal quarter of 2014, noting that it added 967,000 customers to the fold, including postpaid net additions of 30,000, prepaid net additions of 410,000, and wholesale net additions of 527,000. What's significant about these numbers is that it means Sprint was able to hold onto its position as the third largest wireless carrier in the U.S. That's bad news for T-Mobile, which has been pulling out all the stops as it attempts to catch up with surpass Sprint. And T-Mobile would have, if only Sprint posted a loss in subscribers... Read more...
T-Mobile has been aggressive in its campaign to woo customers away from the competition, which it's successfully been able to do through its so-called "Uncarrier" campaign. So far it's working like a charm -- the wireless carrier today announced some preliminary data for the fourth quarter of 2014, revealing that it added 2.1 million net customers to the fray in Q4 alone. For the full year, T-Mobile saw 8.3 million total net customer additions, making it the biggest year of net customer additions in the company's history. It's no coincidence that the record breaking performance comes at the same... Read more...
It's always a good idea to comb through your wireless phone bill each and every month to make sure you aren't being hit with any unauthorized charges, such as ringtones, screensavers, and other third-party items that you never agreed to purchase. It's a practice known as bill cramming, and it's something the Federal Communications Commission (FCC) takes very seriously. The FCC is so serious that it may slap Sprint with a hefty fine for allowing its customers to be charged for services they never wanted or requested. According to Reuters, FCC commissioners are currently reviewing the situation... Read more...
Verizon is putting its brave face on and remaining positive about future growth opportunities as it deals with increasingly aggressive competitors in the wireless space. Without feeding the media and analysts too much real data to chew on, Verizon spoke in vague terms, saying that it sees "strong momentum for wireless customer growth" heading into the fourth quarter of 2014, along with "very strong customer demand" for 4G devices on its More Everything shared data plans. According to Verizon, retail postpaid gross additions are higher both sequentially and year-over-year. In addition, new device... Read more...
Prev 1 2 3 4 5 Next ... Last