Items tagged with time warner cable

New York customers are not satisfied with their internet service. Thousands of Time Warner Cable's customers have written to the New York Attorney General insisting that they are not receiving the download speeds they paid for. As a response, New York AG Eric Schneiderman is working on an investigation regarding the company's advertised internet speeds. Former Columbia University law professor Tim Wu is leading the investigation. Wu coined the term “net neutrality” and ran for lieutenant governor of New York in 2014. Wu’s platform attacked large business, particularly those in the telecom and cable... Read more...
It might be just a tad early for Charter Communications to pop the champagne, but it can certainly have an intern fetch the bubbly in preparation of a celebration. The U.S. Department of Justice laid out settlement terms of an antitrust suit that would allow Charter to forge ahead with its proposed acquisitions of Time Warner Cable and Bright House Networks. The Department of Justice attached several conditions to its settlement, the biggest being that Charter would not be allowed to enter into or enforce agreements that would make it more difficult for online video services like Netflix and Hulu... Read more...
In a letter sent to customers, Time Warner Cable (TWC) announced a series of price hikes for its various TV programming and Internet services. Perhaps ill timed, the price increases come less than two weeks after New York regulators approved TWC's proposed merger with Charter Communications.Charter confirmed back in May of last year that it agreed to buy TWC for $195.71 per share, valuing the deal at $55.76 billion. If factoring in TWC's long term debt of $22.64 billion, the value of the deal jumps to over $78 billion. Either way, it's a major move in the making, and it came one step closer to... Read more...
Could this latest move by Time Warner Cable mean the beginning of the end for big, power hungry cable boxes? That remains to be seen, but it’s an interesting change of direction to say the least. Time Warner Cable is trialing a new TV service in New York City and New Jersey that will allow customers to replace their old school cable box with a small, power efficient Roku streaming device. The first plus associated with this Roku trial is that you ditch the leasing fee when you turn in your cable box to Time Warner Cable. In its place, customers who participate in the NYC trial will be given a Roku... Read more...
People living in New York may not be getting the broadband speeds they're paying for. To find out, New York attorney general Eric Schneiderman has sent out letters to three different Internet Service Providers requesting disclosures each one has made to consumers, along with copies of any internal tests they've run to study their speeds. "New Yorkers deserve the Internet speeds they pay for. But, as it turns out, many of us may be paying for one thing, and getting another," Schneiderman said in a statement. Schneiderman is concentrating his efforts on three ISPs at the moment. They include Verizon... Read more...
Cable and Internet Service Providers like Time Warner Cable have been blasted time and time again for horrible customer service. While it hasn’t exactly reach top “A-hole” status like Comcast, its performance in customer satisfaction surveys leaves much to be desired. The company feels your pain and doing its best to turn things around and put the customer first. The company this week started by advertising an “open letter” to its customers in 18 major newspapers around the country, which helped to kick off National Customer Service Week (are you listening, Comcast?). “We did this to let you know... Read more...
Comcast came up as the biggest loser in its failed bit to acquire rival Time Warner Cable (TWC) for $45 billion. Comcast wasted over $30 million on lobbying and tucked its tail between it legs once it became clear that U.S. regulatory agencies would not approve the merger. Comcast’s loss is now Charter’s gain according to a fresh report from Bloomberg. We first heard of Charters inklings to cozy up with TWC back in late April, but it appears that the relationship has gotten especially serious in recent days. The news agency has learned that Charter is willing to pay around $195 per share (a 14... Read more...
It's nice to feel wanted, isn't it? Time Warner Cable knows the feeling. The cable company has been courted by numerous bidders in recent months, and though a $45 billion merger with Comcast ultimately fell apart due to regulatory concerns, it would be surprising if a deal didn't happen. In addition to Charter and Cablevision showing interest, we can now add Altice SA to what seems like a growing list of suitors.According to Reuters, the French telecommunications group has been in talks to buy TWC and is also close to acquiring Suddenlink. Altice SA wants desperately to move into the U.S. cable... Read more...
The $45 billion Comcast-Time Warner Cable (TWC) merger has been dead for two weeks and talk is already turning to the next deal. But this one has an entirely different flavor, in part because it covers just one market – New York – and in part because it was proposed on stage in the middle of a panel at the Internet & Television Expo in Chicago. TWC head Rob Marcus joked about being “asked out on a date” to deflect the very public proposal made by Cablevision Systems CEO James Dolan, according to Digital Trends. The executive suggested that Cablevision and TWC could partner, rather than compete,... Read more...
Comcast's proposed $45.2 billion acquisition of Time Warner Cable hit a brick wall when the Federal Communications Commission recommended what's called a "hearing designation order," a procedural move that tasks an administrative law judge to determine if a merger would be in the best interest of the people. Rather than go down that road, Comcast bailed on the deal, taking a $32 million hit in the process. As to Time Warner Cable, it looks as though Charter may make a run at the cable company.There are multiple reports that Charter is formulating a plan to bid on TWC, and if accepted, it would... Read more...
Had things gone to plan, Comcast would be celebrating the thumbs up by the Federal Communications Commission to proceed with its proposed $45 billion acquisition of Time Warner Cable (TWC). But it didn't go down that way. The merger received intense criticism and opposition from the get-go, and instead of giving Comcast the go ahead, the FCC said the matter had to be settled in court. That prompted Comcast and TWC to throw in the towel and count their losses, all 32 million+ of them. Yes, the telecoms reportedly spent over $32 million lobbying Washington in hopes of approving the merger. And had... Read more...
As we originally posted yesterday, Comcast today confirmed that it has abandoned its bid to acquire rival Time Warner Cable for $45 billion. The deal, which was originally announced in February 2014, was questionable at best, but came under more scrutiny in recent weeks. The company issued a brief statement this morning indicating that the merger has been terminated. "Today, we move on. Of course, we would have liked to bring our great products to new cities, but we structured this deal so that if the government didn’t agree, we could walk away,” said Comcast CEO Brian Roberts.  “Comcast NBCUniversal... Read more...
If Comcast and Time Warner Cable have a Plan B, they may want to consider implementing it. Just as was expected would happen, the Federal Communication Commission's staff reportedly recommended what's called a "hearing designation order" to determine if the proposed $42.5 billion Comcast-TWC merger is within the best interest of consumers.A hearing designation order is an undesirable procedural move in which an administrative law judge would ultimately decide on the fate of the proposed merger. And while the FCC hasn't come right out and said it opposed the deal, this can be viewed as a strong... Read more...
Comcast has spent the past year extolling the benefits of its proposed merger with Time Warner Cable, but many in the tech industry and plenty of customers aren’t so certain that a merger is the right way to go. As we’ve seen time and time again, Comcast’s customer service is often atrocious and Time Warner Cable isn’t much better. Both companies have been slow to innovate when it comes to offering customers new services and faster Internet speeds and when they do, it’s only because newer competition — like Google — forced their hand. It is now looking like the U.S. Department of Justice (DOJ)... Read more...
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