Items tagged with 'Tech Support'

MacBook Air Owner Gets "Unhinged"

MacBook Air Owner Gets "Unhinged"

The MacBook Air is sort of an "edgy" laptop, but in this case an owner frustrated with Apple's handling of the much-publicized Rev. A MacBook Air hinge problems, has decided to take a knife to the beast. According to "Haurum," who posted the video on YouTube, the MacBook Air sucks ... so don't buy one. In the video he indicates... Read More
Dell: NA-Based Tech Support Will Cost You

Dell: NA-Based Tech Support Will Cost You

Anyone ever had a tech support issue, not just with Dell, but with any company, and ended up with a TS rep who was obviously based in India or Manila, or some country with cut-rate employee pay? of course you have. It doesn't even have to be a tech company for that to happen. And have you ever wished you could speak to... Read More
Microsoft Suffers From Ink Cartridge Envy; Jacks Up Tech Support Charges

Microsoft Suffers From Ink Cartridge Envy; Jacks Up Tech Support Charges

If Vista's got you stumped, Microsoft offers a tech support chainsaw to help you down. Bring money. As of Jan. 30, customers who buy full retail copies of Vista and Office 2007 will get unlimited calls, e-mails and Web chats with Microsoft technical support during the first 90 days after activating the software. But... Read More
Dell Tech Support In A Slump?

Dell Tech Support In A Slump?

Dell made a reputation for themselves as a result of their high quality products but more importantly perhaps, their top-notch customer service.  Unfortunately that may be changing, which might explain their slip in market share as well... "When the CD drive on Peter Ulyatt's Dell desktop computer failed this summer,... Read More