Items tagged with Support

In addition to launching new products like its forthcoming Apple Watch, the Cupertino outfit is also keeping busy by making changes on the service side of the equation. Specifically, Apple is getting ready to revamp its retail store Genius Bar experience with an initiative called "The new Concierge," a fancy sounding and more efficient replacement for traditional walk-in appointments. The way it works now is if you're iPhone or iPad is busted, you can walk into an Apple Retail Store and explain to an employee what's going on. The team member will then check you into the Genius Bar (you can also... Read more...
Fans of Google's Helpouts video support service will be sad to know that it's shutting down on April 20, 2015. Google announced the discontinuation of Helpouts on the service's dedicated website, saying that it was "sad" to issue the news, but that slow growth ultimately forced the search giant to make a tough decision. "Since launching in 2013, Helpouts has been a home for people to connect with experts on topics they want to learn about or seek advice and solutions to everyday problems. The Helpouts community includes some engaged and loyal contributors, but unfortunately, it hasn't grown at... Read more...
Whether you remembered to mark your calendars for this day or not, today (January 13, 2015) is when mainstream support for Windows 7 comes to an end. That includes Windows 7 Enterprise, Enterprise N, Home Basic, Home Premium, Professional, Professional for Embedded Systems, Professional N, Starter, Starter N, Ultimate, Ultimate for Embedded Systems, Ultimate N, and Windows Automated Installation Kit for Windows 7.Before you fetch the panic button and pound on it with all the might of an angry Hulk smash, be advised that your Windows 7 PC will continue to function as normal -- it's not going to... Read more...
At a glance, the item shown here looks a lot like a Roomba automated vacuum cleaner. Turns out, that's not the case. It's a new Panasonic speaker, and it's more rugged than you may think. The SC-NT10 Portable Wireless Speaker System is designed to be used at pool parties the world over this summer, and because of its support for Bluetooth streaming, you just need a phone or tablet nearby to send the sound waves without a tether. Four "tough" performance traits allow for the Panasonic SC-NT10 to be used in nearly any outdoor setting. The device is Splash Proof, which enables use near water areas... Read more...
A wise person once said that all good things must eventually arrive at an end, and Microsoft has typically been fairly proactive about giving its user base a heads-up as to when support would end for its products. There's generally an amount of buzz surrounding the expiration of support on a Windows OS, but now that Windows Phone is around, the company has yet another operating system to keep in mind when it comes to long-term support planning. Recently, the company made clear that Windows Phone 8 and Windows Phone 7.5 support will cease in July of 2014, giving it around 18 months of support. Specifically,... Read more...
It has to stop at some point, right? Or does it, really? With Windows 7 just months away from a public release (October 22, if you needed a reminder), Microsoft is yet again showing its soft spot for Windows XP. Right or wrong, the general public view of Windows Vista is that it didn't live up to the hype, and in many respects, WinXP is a superior--if not more stable--operating system. Because of that, the company has already pushed back its cut-off date for WinXP downgrades on a few occasions. Now, it's pushing it back even further.In a new report published this week, we're told that Microsoft... Read more...
Though obviously Microsoft has taken a fair amount of heat regarding Windows Vista, there's probably a directly proportional level of hype on their next mainstream OS, Windows 7.  Projected by some to be the OS that Vista should have been, and still by others to be nothing more than Vista on steroids (perhaps just a six-pack of Red Bull, depending on who you talk to); there's plenty of rumor, gossip, leaked and public information to go around to keep your mind off your troubled Vista installation that just crashed again for the eleventh time today.  However, when it comes to unreleased... Read more...
At the conclusion of their NVISION 08 visual computing conference, NVIDIA pulled together a few members of the press the reveal some very interesting news regarding SLI and Intel's upcoming X58 chipset platform for future Nehalem microarchitecture-based processors, aka Core i7.Up until this announcement, NVIDIA had only planned to support SLI on the X58 with motherboards that also featured their NF200 chip, much as they did with Skulltrail, as NVIDIA had no plans to produce chipsets for Intel's QuickPath Interconnect (QPI).  But as of now, NVIDIA will be supporting SLI natively... Read more...
AMD announced plans today to provide full support for Microsoft DirectX 11 and OpenCL to enable increased C/C++ cross platform programming efficiency, see the full press release below. Over the next 18-months, AMD plans to make a series of extensive upgrades to its Stream Software Development Kit, which are specifically designed to reduce the time and effort needed to produce GPU accelerated applications that can run on multiple platforms.  AMD Drives Adoption of Industry Standards in GPGPU Software Development - Plans full support of Microsoft DirectX 11 and OpenCL to enable increased C/C++... Read more...
AMD Announces Growing Support for its Next-Generation Notebook Platform with Eight New HP Notebooks — Commercial and consumer notebook PCs from HP deliver the ultimate HD visual performance on the go — BERLIN, Germany -- June 12, 2008 --AMD (NYSE: AMD) today announced growing OEM support for its next-generation notebook platform with the HP introduction of four consumer and four commercial AMD Business Class technology-based notebook PCs. These HP notebooks feature new AMD Turion™ X2 Ultra Dual-Core Mobile Processors with ATI Radeon™ HD 3000 Series Graphics for superior 3D performance... Read more...
In April Microsoft announced that Windows XP Home would be available for Netbooks and other ultra-low-cost laptops for one year after the release of the next version of Windows (currently known as Windows 7), or June 30th, 2010, whichever is later. On Tuesday at Computex Microsoft extended that same support to so-called Nettops, or ultra-low-cost desktops.“Customers and partners have made it clear to us that they want Windows on their netbooks and nettops. We are committed to providing Windows solutions for these devices, helping to ensure a high-quality experience for both our partners and customers.”Strangely,... Read more...
Mac users represent a small percentage of computer users--about three percent worldwide. But if Mac sales are any indication--up 51 percent in the last year--the number of Mac users are growing rapidly. One of the reasons for this is that all new Macs can also run Windows, allowing users to have access to both operating systems simultaneously via virtualization software.There are several options available for those who want to run Windows on their Macs. Apple's Boot Camp software, which comes with OS X 10.5 (Leopard), sets up a Windows partition so the system can boot directly into the native Windows... Read more...
In anticipation of the official rollout of Windows XP SP3, both Apple and VMware have recently released updates to their software (Boot Camp and Fusion, respectively)--promising users who run Windows XP on their Macs that their systems will be compatible with the XP SP3 update. Parallels, however, has been quiet on the matter in regards to XP SP3 compatibility with their Parallels Desktop for Mac virtualization app.  However, today HotHardware was able to get a comment from a Parallels spokesman in regards to Parallels Desktop for Mac XP SP3 compatibility: "Parallels Desktop for... Read more...
Psystar continues to make headlines, this time because the company’s OS X Leopard-based systems are now being attacked for what seems like the most basic oversight imaginable:"The company didn't get permission from developers working on the OSx86 Project to sell their work.  Netkas, who developed the EFI emulator Psystar is using, posted up a blog entry yesterday calling Psystar "liars" and has re-released his code under a license that specifically forbids commercial usage."If Psystar starts shipping their machines, it might end up causing a lot of trouble for the entire OSx86 group.  Thus far... Read more...
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