Items tagged with ISP

Netflix and Verizon are in a bit of a spat at present. The issue is that some Netflix users on Verizon networks started seeing an error message when experiencing a laggy connection that said “The Verizon network is crowded right now” followed by a note that said Netflix was “Adjusting video for smoother playback”. It certainly seemed to be a direct shot at Verizon by Netflix, and the former was (predictably) none too pleased. In addition to a scathing blog post penned by Verizon’s David Young--”This claim [of the Verizon network being the cause of lag] is not... Read more...
There's a lot of funny business taking place on the web's back end these days. Just ask Netflix, the popular streaming video service, which reluctantly inked a mulit-year agreement with Comcast to ensure that its video would be delivered to Comcast's subscribers without a speed degradation. Prior to inking the deal, Comcast subscribers would complain of long buffers, poor quality video, and dropouts. Is your ISP playing hardball like Comcast? There's a way you can find out. "Starting today, if you’re in the U.S., you can use the Google Video Quality Report to see the level of video quality... Read more...
Is the FCC trolling ISPs (on our behalf)? The agency is considering raising the standard minimum speed for what is considered “high-speed Internet”, which would potentially force ISPs to work faster to roll out better service to more areas. Currently, broadband Internet speed is defined as 4Mbps, but according to an anonymous FCC official that spoke to the Washington Post, the FCC might bump that number up to 10Mbps or even 25Mbps. 4Mbps is nothing; you can’t even stream Netflix in HD at that speed, and forget about having a second user gobbling up bandwidth. The new definitions... Read more...
Google’s push for gigabit Internet service has, directly or indirectly, created pressure on ISPs to explore the same, and Cox is the latest company to dip its toe in the gigabit waters and plans to get the service out to its first residential customers as early as Q4 this year. According to the Wall Street Journal, Cox president Pat Esser said that the company was investing hundreds of millions of dollars in gigabit service implementation, and the first locales to get the blazing fast pipe upgrades will be Phoenix, Las Vegas, and Omaha. This follows Esser’s comments earlier this month.... Read more...
No need to brace yourself for this one, but in case you were wondering, Americans are typically dissatisfied with their cable and Internet service providers (ISPs). That won't be shocking to most, but lest there was any doubt, numbers from the American Consumer Satisfaction Index show that cable companies and ISPs are doing a poor job keeping their customers happy. The survey pings users for their experience regarding picture quality; high definition picture quality; ease of use of remote controls, cable boxes, and onscreen menus; interactions with the call center; and other topics that can make... Read more...
More or less as expected, the FCC voted to advance the new net neutrality rules that would allow ISPs to charge certain web companies more for “fast lanes” for content. It’s a decision that net neutrality advocates are unhappy with because they see it as an unhealthy compromise, while net neutrality opponents are annoyed at the open provisions these rules leave open. The vote went 3-2 along party lines, with FCC chairman Tom Wheeler apparently doing enough to convince the other two democrats on the committee to vote along with him. Tom Wheeler This is by no means the end of political... Read more...
The future of television is upon us. With pay-TV transforming, slowly but surely, service providers have little choice but to come to grips with the realities surrounding their business. More and more individuals are growing up on a steady entertainment diet of Netflix and YouTube, and once they grab jobs and own homes, they aren't as likely to pull the trigger on cable as their parents were. Now, a handful of smaller pay-TV companies are planning to bake Netflix into their offerings, and it could trigger a domino effect that'll sweep across the industry. Atlantic Broadband, Grande Communications... Read more...
The FCC has confirmed that it will hold a May 15 vote on a new set of policies governing net neutrality and ISP behavior -- but according to the Wall Street Journal, the commission's proposed regulation will effectively kill the idea of a level playing field. The Wall Street Journal reports that the proposed rules would prevent ISPs from blocking specific websites, but would allow them to charge services like Netflix an additional fee for better access to end users. The paper claims that all "commercially reasonable" agreements would be permitted, with deals investigated on a case-by-case basis... Read more...
It looks like rumors that hit the Web a couple of months ago have proven true: Comcast has just upgraded its Blast package from 50Mbps to 105Mbps - an increase of 6.25MB/s to 13.13MB/s in megabyte terms. As a free upgrade, this kind of jump is nothing short of "awesome", although some might balk at the lack of an upload increase - it remains at 10Mbps (1.25MB/s). Earlier rumors said that a couple of Comcast's other packages would be seeing a boost as well, but so far, those haven't been reflected. Performance, the package that offers 25Mbps speeds, was said to jump to 50Mbps, and Extreme, from... Read more...
Over the past 12 months, Netflix performance has been dropping steadily across most of the major ISPs. Comcast, Verizon, and Time Warner Cable have all recorded significant performance drop-offs. The issue has been particularly acute on Verizon, where measured bandwidth rates have fallen a high of 2.3Mbps in October 2013 to 0.97Mbps in January, 2014. Now additional information suggests that Verizon and the backbone carrier Cogent are in the middle of a nasty dispute over who should pay for carrying bandwidth. We've seen this play out before between Level 3 and Comcast; that argument eventually... Read more...
The fight over net neutrality is ongoing, and the most recent punch thrown took the form of a letter that several U.S. senators, including Senator Al Franken, wrote to new FCC chairman Tom Wheeler, urging him to act quickly to fight back against a recent court ruling that vacated the anti-discrimination and anti-blocking portions of the order. “The Court’s ruling threatens the freedom of innovators to compete on an open, neutral platform,” reads the letter. “Without rules to preserve fair competition--rules to bar Internet networks operators from discriminating against one... Read more...
Over the past few weeks, net neutrality has seen serious challenges from the likes of Verizon and AT&T. Verizon won a court case in which the FCC's rules on net neutrality were effectively gutted, while AT&T introduced a new pricing plan for content providers called Sponsored Data, which pushes companies like Netflix to pay an additional per-user fee to have video streams not count against that users' bandwidth. Everyone has been curious about how Netflix might respond to this, and now the company's CEO has tendered his answer in a letter to shareholders. CEO Reed Hastings has challenged... Read more...
Not all ISPs are built alike, a fact that's been proven time and time again ever since the broadband era began. But today, that matters more than ever. We're streaming video, music, and in some cases, even games. We need reliable Internet, and we need an ISP that's willing to deliver that. Finding a good ISP isn't too difficult nowadays, what with the vast amount of information online, and not to mention services like Speedtest.net. But, another source of information can never hurt, right? Especially when that source is Google, which sends mind-boggling amounts of bandwidth to millions of people... Read more...
You’d think that if you lived in Mountain View, home of Google, you’d have killer Internet access. And if you were living there several years ago you’d be right, as the search giant installed free WiFi all over the city in 2006. It was no doubt a delightful perk, at least until last year when the citywide WiFi reportedly suddenly began flaking out. "The city has received many complaints in recent months regarding the performance and reliability of the free Google Wi-Fi system in Mountain View, particularly at our library," Kimberly Thomas, assistant to the city manager in Mountain... Read more...
Prev 1 2 3 4 5 Next ... Last