Items tagged with Fees

It seems as though the era of nickel and diming customers has no end in sight, and the folks at Verizon are taking this practice to a new level. We’ve all become accustomed to paying an upgrade fee (usually begrudgingly so) when buying a new device through our wireless carrier, either through a new two-year contract or through one of the many popular installment plans. Now Verizon will not only charge a fee to customers upgrading to new smartphones with two-year contracts ($40) or installments plans ($20), but also to those who purchase a new smartphone outright ($20). That’s right, you pay the... Read more...
As you may recall, last month Verizon Wireless upped the Early Termination Fee (EFT) that it charges customers who cancel their contract early. The fee increase wasn't a small one, either: if you have what Verizon calls an "advanced device," you'll now pay $350 if you want to cancel early compared to the previous fee of $175. Customers certainly aren't happy about the fee increase, but unfortunately there's not much they can do about it except refuse to sign a contract with Verizon Wireless. It appears customers aren't the only ones who are curious as to why Verizon Wireless sees the need to raise... Read more...
For decades now, roaming charges have ate at the nerves of travelers. If there's one thing that has always been classified as a "rip-off," it's cellphone roaming charges, particularly international charges. No matter which carrier you have at home, you can rest assured that you'll be healthily gouged while talking, texting or surfing while in foreign lands.Thankfully, at least some higher-ups are finally realizing just how absurd these charges are becoming, and the European Union is stepping up to do something about it. Starting this week, making a call or text across the set of EU nations will... Read more...