Items tagged with extended warranty

One of the toughest reader questions to answer when it comes to hardware recommendations is "Which vendor gives the best support?" In theory, as journalists, we have both direct access to corporate staff and a wide reader base to poll from. In practice, companies claim this sort of information constitutes trade secrets and lock it down tighter than Ft. Knox. Laptop Magazine recently set out to rank the various major laptop vendors (Acer, Apple, Asus, Dell, Fujitsu, Gateway, HP, Lenovo, MSI, Samsung, Sony, and Toshiba). beginning with a set of three basic questions for each. Most people aren't aware... Read more...