Items tagged with Applecare

Apple announced the latest version of its operating system, Mac OS X Mavericks, at WWDC this summer, but we haven’t heard much about it since, and the release date was unknown. Now, a report has emerged that Mavericks will be out as early as this month. 9to5Mac says that several sources have indicated that the AppleCare support staff is now training on Mavericks, learning its new features as well as the installation process and how to handle troubleshooting. The staff will participate in training for six hours for the next few weeks until Mavericks hits the market. It’s possible that... Read more...
A Belgian consumer rights organization has announced it will take Apple to court over the company's failure to satisfactorily disclose EU-mandated warranty terms. According to European Union law, consumers are entitled to a two year warranty, free of charge. Apple, meanwhile, charges for an Apple Care warranty after the first year and steers consumers towards this option. It's not hard to see the Belgian group's point. Here are a pair of screenshots from the UK Apple store. That's not the clearest language in the world. Apple's "More Information" page doesn't really improve things. That first comparison... Read more...