Items tagged with Samsung

Sometimes, it's best to accept the fact that you can't do everything yourself, and where microprocessors are concerned, that can be critical. Sometimes there's just no sense in reinventing the wheel. However, Samsung has been driving to build in-house graphics IP for its Exynos mobile chipsets for quite some time. According to new rumors, though, the Korean company has put that idea on hold, and is instead considering licensing GPU IP from other major players like AMD and / or NVIDIA. According to industry sources at SamMobile, Samsung is in talks with both AMD... Read more...
Update 4:25PM - Samsung is also now urging customers not to use their Galaxy Note 7 devices, stating: "Because your safety is our utmost concern, we ask you to power down your Galaxy Note7 and exchange it now. We strongly encourage you to take advantage of the U.S. Note7 Exchange Program detailed above." You can find Samsung's notice here and their statements in the FAQ.To say that the launch of the Galaxy Note7 has been less-than-ideal for Samsung would be a gross understatement. Almost immediately following the device's shipment in market, it was discovered that some batteries in certain devices... Read more...
Samsung has a mess on its hands with the whole Galaxy Note7 battery fire debate. There have been over 35 cases globally of fires breaking out while recharging Galaxy Note7 smartphones, with the most recent case occurring when a man’s Jeep Grand Cherokee went up in flames while his device was charging in the center console. Three Australian airlines — Qantas, Jetstar, and Virgin Australia — have banned passengers from charging their phones onboard aircraft, and the U.S. Federal Aviation Administration (FAA) "strongly advises" customers to refrain from turning on or charging their Galaxy Note7 devices... Read more...
More bad news for Samsung, though not entirely unexpected. Due to concerns over a handful of recent reports of Galaxy Note 7 devices overheating and exploding, the United Stated Federal Aviation Administration (FAA) issued a statement to passengers that "strongly advises" them not to turn on the fire-prone device during flights. The FAA doesn't typically single out manufacturers and specific models when issuing warnings. Doing it now underscores the severity of the situation and the FAA's level of concern, though the agency stopped short of outright banning Galaxy Note 7 devices on flights. Instead,... Read more...
While the U.S. Federal Aviation Administration considers banning Samsung's Galaxy Note 7 handset outright from passenger aircraft, three airlines in Australia—Qantas, Jetstar, and Virgin Australia—have decided to continue letting the potentially explosive gadget on board, so long as passengers don't use or charge them during flight. The usage ban stems from reports of Galaxy Note 7 devices overheating while charging and exploding into flames. In one recent incident that made headlines, a Galaxy Note 7 caught fire in a hotel room, causing $1,400 in damage in burned bed sheets, charred carpet, and... Read more...
The fallout from the explosive Galaxy Note7 launch continues to rain down on not only Samsung, but its innocent customers as well. For those that have been living under a rock for the past two weeks, Samsung issued a global recall campaign (or as the company puts it, an Exchange Program) to replace Galaxy Note7 smartphones that have a propensity for exploding while charging. Samsung’s unofficial recall could have some more wide-reaching effects for those looking to board airplanes with their Galaxy Note7. According to Gizmodo, the Federal Aviation Administration (FAA) is considering a ban on the... Read more...
There's probably isn't a huge crowd of smartphone shoppers fretting over the decision to go with Android or Windows Phone, but for those pondering the two platforms, Samsung may one day make the choice easy—go with both! That's the idea behind a patent application Samsung filed in South Korea, one that describes a phone running both OSes at the same time.Samsung's approach is different than that of a dual-booting solution. What Samsung conceived is a much slicker solution in which switching between Windows Phone and Android would be similar to bouncing around different open apps like you can already... Read more...
Reports began springing up last week that some Galaxy Note7 smartphones were exploding while charging. While we initially only heard of a handful of cases that were brought to light, Samsung was obviously tracking a larger number (relatively speaking). In fact, Samsung responded to the incidents rather quickly, publicly acknowledging the problem, verifying that it had received 35 reports of battery failures, and later announcing a global recall that would see all current Galaxy Note7 users receive a brand new replacement device (without an exploding battery, of course). Customers can exchange their... Read more...
While Samsung's Galaxy Note7 has proven itself to be an excellent smartphone, its global launch has been marred by a global recall. While it's admirable that Samsung is acting in such a swift fashion to satisfy customers, not everyone is giving the company passing marks for its recall -- especially in the United States. The way that Samsung is handling the recall has been put under scrutiny by one federal regulatory agency. According to Re/code, Samsung's recall completely sidestepped working with the U.S. Consumer Product Safety Commission, which is supposed to act as a proxy for recalls.... Read more...
In late August, we heard some rumblings that Samsung was in the process of launching a program that would offer certified refurbished Galaxy smartphones direct to customers. At the time, it was expected that Samsung would kick off the program sometime in early 2017. However, it appears that the South Korean electronics giant was much further along in the process than originally thought, because Samsung’s certified pre-owned and refurbished Galaxy store is open for business today. However, those looking to score a sweet deal on a refurbished Galaxy S7 or S7 Edge will need to look elsewhere — all... Read more...
Samsung announced earlier today that it would be recalling the recently released Galaxy Note7 due to reports of exploding batteries. It was confirmed by Samsung that a small number of Note7 devices (35 at last count) had exploded when charging, and the company quickly moved to recall the phones to ensure customer safety. If you’ve got a Note7, and are wondering how to get your replacement, you’ve got a couple of options. Samsung just sent word that they’ve setup a replacement and exchange program that gives Note7 customers a couple of options. Rather than re-has the details, here is the information... Read more...
Update - 9/2 - 8:40AM EST: Samsung has issued a global recall and replacement of all current Galaxy Note7 devices and will replace all phones. You can read more about it here. We applaud Samsung for stepping up quickly and addressing the potential battery issue for early customers of the Note7. It's an excellent smartphone and this recall does not change our view of Samsung's flagship device. Once early units are purged from the marketplace, we are confident replacement units will meet customer expectations. We did not experience any anomalies with our test unit so please read on for... Read more...
It appears that initial reports that began to trickle out concerning exploding batteries on Samsung’s brand new flagship Galaxy Note7 smartphone were actually a bit more widespread than initially thought. While we had heard about two reports of batteries exploding while charging, Samsung confirmed today that it has received reports of 35 devices worldwide that have been identified with the defect. As a result, the South Korean company has issued a total and global recall of the Galaxy Note7. According to Samsung, it is working with its suppliers to pinpoint the exact cause of the battery failures... Read more...
It seems as though things might possibly be going from bad to worse for Samsung and its new shining star: the Galaxy Note7. We reported yesterday that two Galaxy Note7 customers have witnessed their smartphones fail in spectacular fashion, as the units actually exploded while charging. Samsung confirmed that it was investigating the matter in a statement to Reuters, writing, "Shipments of the Galaxy Note7 are being delayed due to additional tests being conducted for product quality.” Today, however, it looks as though a wide-scale recall may actual be coming for the Galaxy Note7 smartphones that... Read more...
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