The biggest thing that happened at Santa Clara University (from a
national perspective) was that season opening win over the UNC-Chapel
Hill basketball team that eventually went on to win a National
Championship in NCAA Men's Basketball. The biggest thing to happen at
Santa Clara University this decade is most likely this: a complaint
that's gaining all sorts of national attention.
According to a new article in the Chronicle of Higher Education, a slew
of iPhone owners at the school are fed up with AT&T's poor
reception on campus. So fed up that they have organized a "day of
complaint" to push for better coverage. To be honest, the main reason
this little demonstration is picking up so much steam is due to the
perception of AT&T across the nation. Many feel that the carrier's
reception is subpar, and that they're networks are overcrowded
major cities. To make matters worse, they're the only carrier in
America to offer the iPhone
, which many people see as the best
smartphone for the money. In other words, you're basically opting for
worse service in order to have a superior phone, and it seems that
consumers are finally down with just "biting the bullet."
The "Campus Wide Call AT&T to Complain Day" saw loads of students
and professors make several hundred calls to AT&T in order to make
their voices heard, noting that many students "can't get reception in
many of the dormitories, in the basements of the
library and the student center, in some academic buildings, and in
student houses near the campus." What's crazy is that it worked. On the
morning of the demonstration, Leon F. Beauchman, an area manager for
AT&T, made an unexpected visit to the campus. He somehow caught
wind of the event beforehand, and he showed up in order to do what's
best known as "damage control."
According to the report, AT&T is already working to better service
at the school, but they certainly have a lot of other demands on them
at the moment. 4G is just around the bend, and they need to improve the
amount of cell sites in order to get 7.2Mbps data out to more people.
At the very least, this is proof that a small minority can still get
recognized, and hopefully everyone will benefit from the demonstration.