Ah, the digital world. Sometimes, it's easy to realize we're living in it. Things like digital boarding passes
and cars that drive themselves
are prime examples. But other times, we're wondering what the hold-up is. Now, in the banking world, Wells Fargo is finally answering the call on an issue that seems super obvious. The company announced today that in addition to its popular email or e-receipt option, it is introducing text receipts at its more than 12,000 ATMs across the country. This new service is available to all Wells Fargo Online or Mobile Banking customers who provide their mobile phone number. As the first bank to offer e-receipts to its customers at its ATMs in June 2010, Wells Fargo also is the first to introduce a text receipt option.
"Today almost half of all receipt eligible transactions at the ATM result in customers selecting an e-receipt or not printing a receipt. Our customers tell us they appreciate the ability to reduce paper waste - text receipts just give them one more option."
"We are excited to offer yet another 'green' choice and additional convenience to our customers when it comes to getting their banking done," said Alicia Moore, head of Wells Fargo ATM Banking. "Today almost half of all receipt eligible transactions at the ATM result in customers selecting an e-receipt or not printing a receipt. Our customers tell us they appreciate the ability to reduce paper waste - text receipts just give them one more option."
Wells Fargo Online or Mobile Banking customers now have the choice to have an ATM receipt sent to their mobile phone by text, to an Online Banking inbox or to a designated personal e-mail account. They may also continue to select "Print Receipt" or "No Receipt" at the ATM. Text receipts offer customers a convenient option to keep track of their transaction receipts. When at a Wells Fargo ATM, customers can select "Text Receipt" on the receipt selection screen. Text receipts are sent within minutes. Customers will receive a text from Wells Fargo noting that it is a "Wells Fargo ATM receipt" which will include a description of the transaction, which account was used, available balance for the account, the time and date of the transaction and the identification number of the ATM.
Now, if only all of those other banks would follow suit -- who has the time to keep up with paper receipts any longer?