In recent days, there has been quite a lot of talk surrounding the ViewSonic G-Tablet
. Specifically, Staples put up a sign saying that due to a manufacturing defect, the units would no longer be sold or stocked in stores. That's a pretty bad thing to happen to a company that's already fighting an uphill battle for recognition against Samsung
's Galaxy Tab and Apple's iPad
, and now they have come forward with their side of the story. And as you might imagine, they're signing a very different tune.
The G-Tablet caught a lot of attention early because of the NVIDIA
Tegra 2 chip inside. Few tablets use this chip, so any one that does obviously sees a lot of attention. ViewSonic claims that some of the units were being returned due to sluggish performance, and they simply weren't happy with the overall user experience. As a result, the company will be releasing a software update in the near term to hopefully speed things up, and a Adobe Flash certification is targeted for Jan. 2011. Below is the company's full, exact statement on the matter.
ViewSonic Confirms High Performance of G-Tablet
Software Upgrade Release to Improve User Experience
WALNUT, Calif. – December 20, 2010 – ViewSonic Corp., a leading global provider of computing, consumer electronics and communications solutions, today responded to recent retailer actions surrounding its G-Tablet 10.1” Android 2.2 Tablet. The G-Tablet, based on the nVidia Tegra II chipset, is one of the fastest Android tablets on the market today, consistently leading industry benchmarks.
“We always listen to customers; while they love the hardware, they raised several issues about the user interface,” Jeff Volpe, VP and GM for ViewSonic Americas. “As a result, our software partner is releasing an upgrade that will address customer concerns. Along with great performance improvements, customers will have the flexibility to use both a standard Android interface as well as a user-customizable interface which has been significantly enhanced since the product launch.” Volpe went on to say, “ViewSonic is committed to its tablet endeavors and will continue with new announcements at CES in January.”
Current G-Tablet owners will automatically receive the upgrade through their Wi-Fi connection by Friday, December 24. Users simply need to accept the request to install the upgrade. In addition, Adobe® Flash certification is targeted for the end of January 2011. In the interim, users can download Flash from various websites that distribute android applications.
For the latest on G-Tablet software updates, visit ViewSonic.com/gtablet beginning Wednesday, December 22. For general questions, contact G-Tablet support at (866) 501-6405. For press inquiries, contact Melanie Lombardi at 415-992-4404 / firstname.lastname@example.org.
For further information on ViewSonic products, please visit ViewSonic.com or follow ViewSonic on Facebook, YouTube and Twitter.