In the same way that people "view" AT&T
in one sort of light, people tend to "view" Sprint
in another. Sprint is oftentimes seen as the "laggard" of the bunch when it comes to viewing the major U.S. cell phone operators, regardless of whether or not that's legitimate. But the company has done a lot over the past few months to turn things around. For starters, the "Simply Everything" plan cannot be beat, and the smartphone selection is second to none (or Apple, if you really need the iPhone).
Now, Sprint is topping all others with a knock-out money-back guarantee that is tops in the industry right now. In order to give potential customers a chance to really try out the Sprint netword, despite what they've heard, users will be able to test drive their service for a full 30 days with any penalties if they aren't satisfied. Honestly, we can't find any strings attached. Listen to this:
Beginning tomorrow, the Sprint Free Guarantee gives any customer opening a new line of service the chance to try Sprint for 30 days. If a customer isn’t completely satisfied, they can get reimbursed for the device purchase and activation fee, get the early termination fee waived, get a full refund for service plan monthly recurring charges incurred and get all associated taxes and Sprint surcharges associated with these charges waived. In addition, Sprint will waive the restocking fee for new customer exchanges as part of this policy.
Sprint's really making a case
to become America's best carrier, potentially rising from worst to first. We aren't ones to easily buy into hype, but these bullet points sure do help to drive things home. Now, if only that silly iPhone were made available
, Dan Hesse might just have a full-scale 180 in progress.
The Sprint Free Guarantee is one of several game-changing policies,
services and products Sprint has announced over the last couple of years
that has revolutionized the industry. Its award-winning device line-up,
great voice and data networks, and its unmatched value in pricing plans
are the reasons why Sprint is confident customers will want to give the
company a try.
Pricing plans – Plans such as Sprint’s Everything Data,
featuring Any Mobile, Anytime, offers an unlimited wireless experience
starting at just $69.99 per month. This means Sprint customers can get
unlimited calling to and from any mobile phone in America, unlimited
messaging and unlimited Web, including GPS navigation, for the same
price AT&T and Verizon charge for unlimited talk only. In addition,
with the Sprint Right Plan Promise, customers can move to any rate
plan at any time without requiring a contract extension or any fees.
Network Advantages: 3G & 4G services – Sprint is the first
national wireless carrier to launch 4G. The service is available in 28
cities today, providing a new and improved Internet experience through
the next generation of services. Sprint is extending its 4G leadership
by launching the HTC EVO 4G this summer – the world’s first 3G/4G
Android phone. Sprint also has the largest voice calling and the
second largest 3G data network (inclusive of roaming).
Device Line-up – Whether customers want the latest Blackberry
smartphone, an Android phone like HTC Hero with Google or Samsung
Moment with Google, or Palm Pre or Pixi, Sprint has an award-winning
line-up of Smartphones and devices to fit any budget. The upcoming
launch of its HTC EVO 4G, will offer one of the most robust multimedia
experiences on a wireless phone today. It won “best of CTIA” earlier
Sprint Premier – Sprint celebrated the one-year anniversary of
Sprint Premier, its exclusive rewards program in 2010. Sprint Premier
provides annual upgrades, anniversary rewards, accessory discounts,
“Just Because” perks like trips and tickets to events, and many other
benefits to members. Customers with Sprint Everything Data plans are
automatically enrolled in Sprint Premier.
Ready Now - Sprint offers a personal trainer-like service free
of charge called Ready Now. This exclusive Sprint experience offers
hands-on device training and set up for customers at Sprint stores
nationwide. A Laptop magazine study last Fall gave Sprint first
place in a tie for in-store customer service.