Shocking: Nokia Halts Lumia 2520 Sales In Europe, UK Due To Power Brick Issues - HotHardware
Shocking: Nokia Halts Lumia 2520 Sales In Europe, UK Due To Power Brick Issues

Shocking: Nokia Halts Lumia 2520 Sales In Europe, UK Due To Power Brick Issues

Shortly after Sony had to recall its very last Viao Fit notebook due to a potential battery issue, Nokia has today issued a product advisory notice of its own. The notice impacts the  European and UK variant of the AC-300 charger, which is used exclusively with the Lumia 2520 tablet. Consumers in Austria, Denmark, Finland, Germany, Russia, Switzerland and UK are strongly advised to suspend use of the charger until further notice. Also, consumers who purchased the Lumia 2520 travel charger accessory in Austria, Denmark, Finland, Germany, Russia, Switzerland, UK and the US are strongly advised to suspend use of the travel charger accessory.


In total, approximately 30,000 chargers are impacted by this advisory, which includes approximately 600 travel charger accessories sold in the US. Here's a bit from Nokia directly concerning the issue:

"During an internal quality control process, Nokia identified a potential product quality issue that may potentially lead to a safety concern with certain AC-300 chargers, manufactured by a third-party supplier. Under certain conditions, the plastic cover of the charger's exchangeable plug could come loose and separate. If loose and separated, certain internal components pose a hazard of an electric shock if touched while the plug remains in a live socket.

"While there have been no confirmed consumer incidents related to this potential quality issue, product quality and safety are top priorities at Nokia," said Jo Harlow, EVP Smart Devices. "We apologize to the owners of the Lumia 2520, and we are working with urgency to minimize the inconvenience."

Sales of the Lumia 2520 tablet and the travel charger accessories, including the AC-300 chargers in Austria, Denmark, Finland, Germany, Russia, Switzerland and UK, have therefore been temporarily delayed. In the US, we have suspended sales of the travel charger accessory."

Consumers wanting more information and updates can visit: http://www.nokia.com/2520-charger.
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