LG Phones Recalled, Cannot Connect to 911

LG Phones Recalled, Cannot Connect to 911

The U.S. Consumer Products Safety Commission (USCPSC) has issued a recall notification for 30,000 LG 830 "Spyder" cell phones because of an incident in which the phone was unable to maintain a connection when a motorist attempted a 911 call.
Incidents/Injuries: The firm has received one report of a motorist in a disabled car who was able to dial 911, but the call was dropped because the network had difficulty establishing a GPS lock on the phone. No injuries have been reported.

The recall involves LG 830 "Spyder" touch-screen slider cell phones with software versions T83LGV03 and T83LGV04, which were sold for use with the following regional wireless carriers: Cellular South, Cellcom, Bluegrass Cellular, Centennial de Puerto Rico, Appalachian Wireless, Illinois Valley Cellular, Northwest Missouri Cellular, Inland Cellular, Leaco, Golden State Cellular, Thumb Cellular, Silver Star Communications, and Nex-Tech Wireless.

It seems that a software update will fix the problem, as indicated by the USCPSC report. Given that cell phones in the U.S. must be able to make a 911 call even when service to the phone has been deactivated, you can see there will be a high priority given to this issue.
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