Classy Retailer to Allow HD-DVD / Blu-Ray Swap
The Japanese electronics retailer Edion is deeply ashamed it sold its customers HD DVD gear. So ashamed they that they're allowing buyers to swap in Toshiba HD DVD boxes for Blu-ray players. A little more investigation reveals that the trade must occur during March, and consumers only need pay the price difference. If a US retailer of the world would make such a move, they'd have me as a customer for life. But, I doubt any of the big stores here have the vision to put long term customer retention over its short term profits.
Wal-Mart, Best Buy, Circuit City, are you listening? Nah, dead air.
Comments
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thats because American lack the brand loyalty that most Japaneese have. They will buy from such a company because of the reason above. Americans however will always "shop around" regardless of the company. That is partly why Microsoft's Xbox isnt that successful in Japan. They know its owned by an american company while nintendo and sony are both japaneese. By the way I am sure some companies would be able to do that here if not for our stupid tax system taxing the crap out of companies. Wealth has a trickle effect. By taxing so heavily on companies along with huge health care and insurance costs we lose a lot from companies because there always trying to cut costs. This is why I am a big advocate of the Fair Tax system. |
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geez....I might need to go ahead and move to Japan just for stuff like this :) |
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