Circuit City Extends HD-DVD Player Return Time

Some retailers have been offering credits or trade-ins for returns of HD-DVD players, but you always need to buy a new Blu-ray player in exchange. Circuit City is going them one better, extending its 30-day return policy to 90 days for HD-DVD players.

Circuit City Stores Inc. is getting on the Blu-ray digital video format bandwagon by tripling the period in which customers who purchased a rival HD DVD player can return them.

The nation's No. 2 electronics retailer has instructed its stores to "take care of our customers" and accept returns of HD DVD players within 90 days of purchase, spokesman Jim Babb said.

"Take care of our customers," now that's a great sentiment.  Nice move, Circuit City.

frg1 6 years ago

 thats good now they can get some overpriced bluray stuff instead

peti1212 6 years ago

Haha, good way for them to make more money and then reuse the DVD-HD products for something else. Good business for them I guess.

Kamrooz 6 years ago

 Salvaging blue lasers ^_^

Damn...I'm bummed that Blu-ray won the format war...Careful of scratches guys, scratch your disc just a little'll have to buy a new one -_-. Blu-ray uses a thiner plastic protective layer...So you'll end up purchasing more copies if you damage your own -_-..God I hate you 

peti1212 6 years ago

Blu-Ray has amazing quality to it though! :)

Kamrooz 6 years ago

Blu-ray is capapble of a higher max bit rate...But I don't think it's worth the trade off.....

We have a format that costs more to the consumer, as well as the production studios, licensing fees, among other costs. HD-DVD has better interactivity, and has many new features that Blu-ray doesn't have (Blu-ray 2.0 in the works will..but changes are..blu-ray 1.x customers are screwed). Size isn't an issue, HD-DVD discs were able to be produced in 3 layers at 48 gb's total. although Blu-ray just recently got up to around 100 gb if I remember correctly with a 4 layer disc.

Also, as stated, the protective plastic layer on the bluray discs is very thin compared to HD-DVD..You HAVE to take great care of your leaving it around ontop of your dvd player or anything......It's going to be very common losing a CD due to scratches with blu-ray...

 Also...Hd-DVD wasn't owned by a single company, there will not be many improvements to Blu-ray...Try to modify/improve it...expect to pay sony big bucks. I dislike having Sony as the head of a winning format...They have so many failed formats as is...Remember mini-disc guys?

peti1212 6 years ago

I remember when DVD came out, first it was crap, and it had the same problem that if you scratch it a bit then it won't read as good. I guess same goes for Blu-Ray till the technology gets a bit better and they find out better way to make them.

AjayD 6 years ago

"Take care of our customers"
I find it hard to believe that is their primary reason for doing this. This would be awfully expensive for Circuit City if that were the case. I would assume they have negotiated some sort of deal with HD-DVD player manufacturers so that they are reimbursed for the returned players. Not to mention it is mandatory for returnees to purchase a Blu-Ray player which allows Circuit City to recoup all of their lost profits, if not more. It's only common sense that they should be doing this anyways. It's bad business to leave a customer stuck with an item that became obsolete just after purchase.

peti1212 6 years ago

Makes completely sense! Wink

mentaldisorder 6 years ago

And to think I thought the Japanese were the only bright ones for doing this. 

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