Avian Securities recently reported that a major systems player was experiencing an extremely high return rate of computer products shipped with solid state drives (SSDs). Shortly after the story broke it was widely rumored that the company in question was none other than Dell. Of course not all reports circulating the internet completely accurate, and some are simply bogus.
Thankfully this seems like a case of the latter and Dell wants to set the record straight
:"Here's the real story: the 20 - 30% failure and return rates cited by Avian Securities don't even vaguely resemble what's happening in our business. It's also true that Avian did not contact us while doing their research. Said another way, it's just not true.
Our global reliability data shows that SSD drives are equal to or better than traditional hard disk drives we've shipped. Beyond that, return rates for SSDs are in line with our expectations for new technology and an order of magnitude better than rates reported in the press."
And Dell Corporate Communications representative Anne Camden was quick to provide us with truth about their experiences with SSDs in a recent news commentary thread
, and even went on to detail Dell's vision of how SSDs fit into their vision of the future of computing:"Dell sees SSD as the future of mobility storage and offers the technology across a wide variety of laptop models, including business, consumer and mobile workstations. Second Generation SSDs, like Samsung’s SATA II Drive, actually outperform existing notebook drives. Dell is offering this drive (called the Dell Flash Ultra Performance SSD) across our laptop portfolio."
Given Dell's industry leading position, we find it encouraging that they are clearly backing the still fledgling technology of solid state hard disks.