Dell Gives UK Vostro Laptop Owners The Finger - HotHardware
Dell Gives UK Vostro Laptop Owners The Finger

Dell Gives UK Vostro Laptop Owners The Finger

All right, they didn't really give Vostro laptop owners the meaty middle digit.  However, they gave them something that would require a reconfiguration of your typing mindset: a screwed-up keyboard layout.

Flickr user Jake Gordon is angry. He ordered a new Dell Vostro with a UK keyboard and found that Dell has monkeyed subtly with the bottom row of keys, rendering the computer useless for anyone who touch-types.

Of course, that only matters if you touch-type.  Check out the keyboard below and compare the placement of the Z (should be between the A and S) vs. the above normal keyboard. Dell admitted to the problem:

A limited number of Dell Vostro 1310 and 1510 laptops in Europe have been sent out with the wrong keyboard layout. We are working diligently to offer a solution to impacted customers and correct the error before any additional units are shipped. We will be contacting impacted customers directly to both apologise and instruct them on next steps. This issue is under investigation and we will come back with more detailed information as soon as possible. We will be acting as quickly as possible to find a satisfactory solution for our customers.

It should be interesting to see what Dell does.  Send out a tech to replace the keyboard?  Or what?


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Are Dell retarded?  What kind of moron designer comes out with something like that?  I'd be very mad if I got sent that.  I'm not the greatest at typing without looking, but it would severely hamper my typing.  That's a really big mistake.

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The entire bottom row is mis alligned now. I wonder if the solution dell presents is a brand new laptop... How do you just fix that without an entire new keyboard installation?

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I'm not a "touch typer" per say.. but that would be a complete deal breaker for me... thats just weird... poor decision making

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I wish they'd have sent out dvorak keyboards instead.

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 Wow,that is really stupid!That new placement of keyboard keys isn't ergonomical at all!

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