Items tagged with Samsung

Remember those Southwest Airlines commercials that ask, "Wanna get away?" Samsung probably does—the South Korean consumer electronics company is having a string of horrible luck with its products lately. Following a global recall its Galaxy Note 7 smartphones with battery packs that were prone to catching fire, Samsung and the U.S. Consumer Product Safety Commission have issued a warning about the company's top-loading washing machines after reports of some models exploding. Yes folks, we said exploding. Melissa Thaxton, a 32-year-old out of Dallas, Georgia, described an alleged incident to ABC... Read more...
Samsung has had to deal with one heck of a headache following the launch of its top-end Galaxy Note7 smartphone. From lost property to a global recall, the whole ordeal has, without question, tarnished Samsung's otherwise impeccable reputation for quality devices. Yesterday, we wrote that roughly half of all Note7s sold in the US have been returned, and that 90% of those who've returned a defective device were pleased to receive a new replacement in exchange, and were sticking with the phone.Unfortunately, as it now appears, it seems that some of the replacement devices are also acting up... Read more...
Samsung opened itself up to criticism over the way it initially tried to handle a global recall of millions of Galaxy Note 7 devices on its own and it caught some heat as a result, but in giving credit where credit is due, the South Korean handset maker deserves praise for bouncing back and making quick work out of exchanging defective handsets for working models that aren't prone to exploding. That's underscored by Samsung now having replaced half a million recalled handsets in the U.S. "Samsung Electronics America, Inc. announced today that about half of all recalled Galaxy Note 7 phones sold... Read more...
Though Samsung's been a bit preoccupied with its global recall of Galaxy Note 7 devices, it hasn't forgotten about owners of Galaxy S7 and Galaxy S7 Edge smartphones. The South Korean handset maker is in the process of testing firmware upgrades to Android 7.0 (Nougat) for both phones, though there's no mention of a specific release date just yet.Rolling out major firmware updates is not a quick and easy process. There's a lot of testing that's involved, both on the part of the handset maker and the wireless carrier, as both often times add their own custom software and features to the mix. That... Read more...
Samsung on Monday announced that more than half a million replacement Galaxy Note 7 smartphones had shipped to carrier and retail stores in the U.S.. Sure enough, a day later they're starting to show as being in-stock at places such as Verizon and Sprint, and we suspect that other wireless carriers (AT&T and T-Mobile at the very least) won't be far behind. It's a good sign for Samsung that wireless carriers are again listing its Galaxy Note 7 device. Analysts had predicted that the Galaxy Note 7 debacle could end up costing Samsung as much as $1 billion, and the company's already seen its market... Read more...
Samsung continues to advanced the company's very successful 900 series family of consumer class SSDs today, with the announcement of the Samsung 960 EVO and 960 Pro NVMe PCI Express M.2 Solid State Drives. Built on Samsung's 3D V-NAND technology and employing the new Samsung Polaris SSD controller, the 960 Pro is Samsung's highest performance, high endurance drive and the successor to last year's 950 Pro. The 960 EVO is the lower cost model and a follow-on to last year's Samsung 950 EVO drive. The 960 EVO is also powered by the same Samsung Polaris controller but employs more cost-efficient Samsung... Read more...
The Samsung SSD 850 EVO has become somewhat of a yardstick, by which other SATA-based SSDs are measured, and not without good reason. It set a very high bar when we reviewed it more than a year-and-a-half ago and it still holds up against newer products. Samsung has also come out with a newer drive series, the SSD 750 EVO, that sits one step below the 850 EVO in the company's line-up and is meant to be more affordable while still offering competitive performance. And by and large, it holds up in our tests as you'll see a little later. Samsung SSD 750 EVO Specifications & Features Model Code... Read more...
Samsung has its hands full when it comes to dealing with the fallout from its global Galaxy Note7 recall campaign. However, the company is trying to make it easier for customers to determine if their brand new Galaxy Note7 smartphone is safe to use, and won’t all of a sudden burst into flames while charging. Samsung Australia put out some preliminary details on replacement stock earlier this month, but Samsung’s global press office has now issued the official rundown on changes that have been made to new Galaxy Note7 stock that will distinguish them from their fire-prone forebears. The first and... Read more...
The sky is most certainly falling over Samsung headquarters in the wake of reports that its hottest new smartphone, the Galaxy Note7, might actually be too hot to handle, literally. Samsung has received at least 92 reports of Note7 batteries overheating in the U.S. alone since its launch, with 26 of those resulting in burns and more than half causing property damage. While officially recalled in the U.S. now, Samsung has been criticized heavily in the media for their alleged slow response and hackneyed initial exchange program. [Image Source: Baidu] Samsung's public relations disaster may actually... Read more...
It's taken longer than it should have getting to this point, but Samsung has finally cooperated with the U.S. Consumer Product Safety Commission (CPSC) to formally recall 1 million of its Galaxy Note 7 smartphones. As part of the recall, Samsung said it's received 92 reports of batteries overheating in the U.S., including 26 reports of burns and 55 incidents involving property damage, among them fires in cars and a garage. "This recall involves the Samsung Galaxy Note 7 smartphone sold before September 15, 2016. The recalled devices have a 5.7-inch screen and were sold in the following colors:... Read more...
Motorola is imploring smartphone shoppers to "Skip the Sevens," the tagline of a new ad campaign designed "to get you to think about what you really want from a smartphone." The so-called "Sevens," of course, is a thinly veiled reference to Apple's iPhone 7 and iPhone 7 Plus, and Samsung's Galaxy S7, Galaxy S7 Edge, and Galaxy Note 7. We have to hand it to Motorola here, it could have taken the easy path by belittling Apple's attempt to convince users it was courageous for removing the 3.5mm audio jack from its iPhone 7 line, or pointing out that Samsung's Galaxy Note 7 handsets are sometimes too... Read more...
After making a series of moves to restructure its mobile business and renew interest in its Galaxy handset line, the situation with the recently released Galaxy Note 7 is taking quite a toll on Samsung. The South Korean electronics firm saw its market capitalization plummet by $22 billion over the past two days, a direct result of the global recall of Galaxy Note 7 devices that are prone to overheat and catch fire.This is just a bad situation all around. For consumers, the risk of a Galaxy Note 7 device exploding is a scary thing, especially with the influx of reports detailing various damage caused... Read more...
HP just made a rather large acquisition -- the company announced that it is purchasing Samsung’s printer business for $1.05 billion. The agreement was presented at Samsung Electronics’ Board of Directors meeting in Seoul, South Korea. Dion Weisler, president and CEO of HP, remarked, “When we became a separate company just 10 months ago, it enabled us to become nimble and focus on accelerating growth and reinventing industries...The acquisition of Samsung’s printer business allows us to deliver print innovation and create entirely new business opportunities with far better efficiency, security,... Read more...
It's a pretty scary thing when an electronic gadget is prone to exploding and catching fire, as has been reported to happen several of Samsung's Galaxy Note 7 devices out in the wild. Adding fuel to the fire (see what we did there?), Samsung's been criticized for the way its handled the subsequent recall. It's still figuring out how best to handle the situation, and one option it has is to remotely deactivate potentially defective Galaxy Note 7 devices after a certain date. A user on reddit claims that Samsung's France division is planning to do exactly that. He was told by someone at Samsung that... Read more...
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